In-Home Care
Metro Home Care Services, INC
1301 Northwest HWY Ste 102 · Garland, TX 75041 · Lic. #008164 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Metro Home Care Services, INC
Metro Home Care Services, INC is an in-home care agency based in Garland, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 8 citations, the most recent on January 22, 2026. Enforcement records show no fine or payment denial against it. It is one of 112 in-home care agencies listed in Garland. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in August 2026.
Public record
State licensing agency, updated November 2026
Inspection history (8)
All records are from January 2026.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-648e87c79cTexas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to enforce staffing policies that governed all staff used by the agency, including employees, volunteers and contractors." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-c98bafb933Texas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to have or enforce a written policy that detailed its client care practices that included any other client care provided by the agency not specified in other requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-cef3d3ef97Texas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to include in its personnel record for an unlicensed employee or volunteer with direct client contact a copy of the initial or annual searches of the nurse aide and employee misconduct registries." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2026 · Health Visit
Citation TXV-HLT-20260122-3ee794059eTexas Health and Human Services cited this agency after an inspection completed on January 22, 2026. The state's finding, as published: "The agency failed to maintain documentation at the agency to demonstrate compliance with the rules on administrator or alternate administrator continuing education." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Garland.
A & D Home Health Care LLC
A & D Home Health Services INC
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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