Skip to content
ElderCareCosts

Nursing Homes · Medicare certified

Maclay Healthcare Center

12831 Maclay Street · Sylmar, CA 91342 · 141 certified beds

(818) 361-4455

NPI 1184097719 (opens in a new tab)

Are you the operator? Claim this profile.

About Maclay Healthcare Center

Maclay Healthcare Center is a nursing home in Sylmar, California. Its capacity is 141 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Serrano Group. It is Medicare certified. Its public inspection record shows 193 citations, the most recent on April 29, 2026. CMS also lists 13 fines or payment denials against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 4 nursing homes listed in Sylmar. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (193)

Records from June 2023 to April 2026.

  • June 7, 2024

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • April 10, 2024

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2024.

  • April 10, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2024.

  • February 23, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 6, 2024.

  • January 25, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • January 25, 2024

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • January 25, 2024

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • January 25, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • January 25, 2024

    Tag F0697

    Provide safe, appropriate pain management for a resident who requires such services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • January 25, 2024

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 16, 2024.

  • December 4, 2023

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity G: isolated, actual harm. Corrected December 24, 2023.

  • November 14, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity G: isolated, actual harm. Corrected December 14, 2023.

  • October 25, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 15, 2023.

  • October 6, 2023

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 30, 2023.

  • October 6, 2023

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 30, 2023.

  • October 6, 2023

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 30, 2023.

  • October 6, 2023

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 30, 2023.

  • October 6, 2023

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 30, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (13)

Total fines: $384,678

  • July 21, 2026 · Fine

    CMS recorded a civil money penalty of $22,895 against this nursing home on July 21, 2026.

  • April 29, 2026 · Fine

    CMS recorded a civil money penalty of $19,610 against this nursing home on April 29, 2026.

  • January 16, 2026 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 17, 2026, lasting 38 days (triggered by inspection on January 16, 2026).

  • January 16, 2026 · Fine

    CMS recorded a civil money penalty of $67,315 against this nursing home on January 16, 2026.

  • March 22, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 19, 2025, lasting 20 days (triggered by inspection on March 22, 2025).

  • March 22, 2025 · Fine

    CMS recorded a civil money penalty of $52,142 against this nursing home on March 22, 2025.

  • October 11, 2024 · Fine

    CMS recorded a civil money penalty of $17,660 against this nursing home on October 11, 2024.

  • October 11, 2024 · Fine

    CMS recorded a civil money penalty of $112,506 against this nursing home on October 11, 2024.

  • October 11, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 22, 2024, lasting 14 days (triggered by inspection on October 11, 2024).

  • June 7, 2024 · Fine

    CMS recorded a civil money penalty of $86,623 against this nursing home on June 7, 2024.

  • June 7, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 9, 2024, lasting 6 days (triggered by inspection on June 7, 2024).

  • August 23, 2023 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 23, 2023, lasting 31 days (triggered by inspection on August 23, 2023).

  • August 23, 2023 · Fine

    CMS recorded a civil money penalty of $28,822 against this nursing home on August 23, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.00 nurse hours per resident per day in Q2 2026, down from 4.20 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Serrano Group, a chain of 11 nursing homes.

Average CMS star ratings across the chain: 2.1 overall, 1.6 for health inspections, 3.2 for staffing, 4.3 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Sylmar.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

Advertisement

A Place for Mom advertisement for its senior living advisor service

Check availability and pricing at Maclay Healthcare Center

We'll email you Maclay Healthcare Center and similar options nearby, with local costs. You can also ask them to contact you, or call (818) 361-4455.

Check availability and pricing