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Nursing Homes · Medicare certified

Maclay Healthcare Center

12831 Maclay Street · Sylmar, CA 91342 · 141 certified beds

(818) 361-4455

NPI 1184097719 (opens in a new tab)

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About Maclay Healthcare Center

Maclay Healthcare Center is a nursing home in Sylmar, California. Its capacity is 141 beds, above the Los Angeles County median of 98 for nursing homes. It is run by a for-profit operator and is part of Serrano Group. It is Medicare certified. Its public inspection record shows 193 citations, the most recent on April 29, 2026. CMS also lists 13 fines or payment denials against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 4 nursing homes listed in Sylmar. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

2.0

Staffing

3.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (193)

Records from June 2023 to April 2026.

  • October 11, 2024

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.

  • October 11, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.

  • October 11, 2024

    Tag F0925

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.

  • October 11, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.

  • October 11, 2024

    Tag F0887

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 18, 2024.

  • September 10, 2024

    Tag F0626

    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2024.

  • September 10, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 26, 2024.

  • August 21, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2024.

  • August 5, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2024.

  • August 5, 2024

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 23, 2024.

  • August 5, 2024

    Tag F0610

    Respond appropriately to all alleged violations.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2024.

  • August 5, 2024

    Tag F0576

    Ensure residents have reasonable access to and privacy in their use of communication methods.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 23, 2024.

  • July 18, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.

  • June 7, 2024

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0580

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0838

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity C: widespread, no actual harm, potential for minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0726

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity J: isolated, immediate jeopardy. Corrected July 15, 2024.

  • June 7, 2024

    Tag F0712

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 15, 2024.

See the source data on data.cms.gov (opens in a new tab)

Penalties (13)

Total fines: $384,678

  • July 21, 2026 · Fine

    CMS recorded a civil money penalty of $22,895 against this nursing home on July 21, 2026.

  • April 29, 2026 · Fine

    CMS recorded a civil money penalty of $19,610 against this nursing home on April 29, 2026.

  • January 16, 2026 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 17, 2026, lasting 38 days (triggered by inspection on January 16, 2026).

  • January 16, 2026 · Fine

    CMS recorded a civil money penalty of $67,315 against this nursing home on January 16, 2026.

  • March 22, 2025 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting April 19, 2025, lasting 20 days (triggered by inspection on March 22, 2025).

  • March 22, 2025 · Fine

    CMS recorded a civil money penalty of $52,142 against this nursing home on March 22, 2025.

  • October 11, 2024 · Fine

    CMS recorded a civil money penalty of $17,660 against this nursing home on October 11, 2024.

  • October 11, 2024 · Fine

    CMS recorded a civil money penalty of $112,506 against this nursing home on October 11, 2024.

  • October 11, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 22, 2024, lasting 14 days (triggered by inspection on October 11, 2024).

  • June 7, 2024 · Fine

    CMS recorded a civil money penalty of $86,623 against this nursing home on June 7, 2024.

  • June 7, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 9, 2024, lasting 6 days (triggered by inspection on June 7, 2024).

  • August 23, 2023 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting November 23, 2023, lasting 31 days (triggered by inspection on August 23, 2023).

  • August 23, 2023 · Fine

    CMS recorded a civil money penalty of $28,822 against this nursing home on August 23, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.00 nurse hours per resident per day in Q2 2026, down from 4.20 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Serrano Group, a chain of 11 nursing homes.

Average CMS star ratings across the chain: 2.1 overall, 1.6 for health inspections, 3.2 for staffing, 4.3 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Sylmar.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Maclay Healthcare Center in Sylmar, CA · Inspections page 6 · ElderCareCosts