Nursing Homes · El Paso, TX
Nursing Homes · Medicare certified
Los Arcos Del Norte Care Center
11169 Sean Haggerty Dr · El Paso, TX 79934 · 124 certified beds
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About Los Arcos Del Norte Care Center
Los Arcos Del Norte Care Center is a nursing home in El Paso, Texas. Its capacity is 124 beds, the same as the El Paso County median for nursing homes. It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 72 citations, the most recent on August 22, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.20 hours per resident per day. It is one of 21 nursing homes listed in El Paso. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (72)
Records from October 2022 to August 2025.
August 22, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2025.
August 22, 2025
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2025.
August 22, 2025
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2025.
August 22, 2025
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 15, 2025.
June 13, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 7, 2025.
June 13, 2025
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 7, 2025.
June 13, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 7, 2025.
March 14, 2025
Tag F0850Hire a qualified full-time social worker in a facility with more than 120 beds.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0949Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0941Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0946Provide training in compliance and ethics.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0945Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
March 14, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 14, 2025.
Penalties (2)
Total fines: $14,130
May 21, 2026 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 23, 2026, lasting 13 days (triggered by inspection on May 21, 2026).
May 21, 2026 · Fine
CMS recorded a civil money penalty of $14,130 against this nursing home on May 21, 2026.
Staffing
3.20 nurse hours per resident per day in Q2 2026, down from 3.29 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
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