Nursing Homes · Medicare certified
Lake Country Health Services
2195 North Summit Village Way · Oconomowoc, WI 53066 · 100 certified beds
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About Lake Country Health Services
Lake Country Health Services is a nursing home in Oconomowoc, Wisconsin. Its capacity is 100 beds, above the Waukesha County median of 88 for nursing homes. It is run by a for-profit operator and is part of North Shore Healthcare. It is Medicare certified. Its public inspection record shows 42 citations, the most recent on August 27, 2025. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.71 hours per resident per day. It is one of 2 nursing homes listed in Oconomowoc. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (42)
Records from April 2023 to August 2025.
August 27, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2025.
August 27, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 16, 2025.
March 12, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 2, 2025.
March 12, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity J: isolated, immediate jeopardy. Corrected April 2, 2025.
March 12, 2025
Tag F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 2, 2025.
November 4, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity J: isolated, immediate jeopardy. Corrected December 12, 2024.
November 4, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0660Plan the resident's discharge to meet the resident's goals and needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected December 12, 2024.
November 4, 2024
Tag F0620Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected December 12, 2024.
November 4, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0825Provide or get specialized rehabilitative services as required for a resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
November 4, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 12, 2024.
June 20, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 19, 2024.
Penalties (3)
Total fines: $120,868
March 12, 2025 · Fine
CMS recorded a civil money penalty of $16,985 against this nursing home on March 12, 2025.
November 4, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting December 4, 2024, lasting 8 days (triggered by inspection on November 4, 2024).
November 4, 2024 · Fine
CMS recorded a civil money penalty of $103,883 against this nursing home on November 4, 2024.
Staffing
3.71 nurse hours per resident per day in Q2 2026, up from 3.51 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of North Shore Healthcare, a chain of 57 nursing homes.
Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 3.5 for staffing, 2.8 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Oconomowoc.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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