In-Home Care · Waco, TX
In-Home Care
Home Instead #664
2121 W Waco Dr · Waco, TX 76707 · Lic. #021104 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Home Instead #664
Home Instead #664 is an in-home care agency based in Waco, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 2 citations, the most recent on July 30, 2024. Enforcement records show no fine or payment denial against it. It is one of 18 in-home care agencies listed in Waco. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (2)
All records are from July 2024.
July 30, 2024 · Health Visit
Citation TXV-HLT-20240730-a762ba4fe9Texas Health and Human Services cited this agency after an inspection completed on July 30, 2024. The state's finding, as published: "The agency failed to have a written policy to provide each client with a written statement on how to voice grievances or complaints that informed the client, as required, on how to contact HHSC, and if applicable, agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
July 30, 2024 · Health Visit
Citation TXV-HLT-20240730-ec7050f910Texas Health and Human Services cited this agency after an inspection completed on July 30, 2024. The state's finding, as published: "The agency failed to keep client record entries current, accurate, signed, dated, and free of corrections or alterations made by any means other than strikethroughs properly identifying the person making each change." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Waco.
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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