Nursing Homes · Highland, CA
Nursing Homes · Medicare certified
Highland Palms Healthcare Center
7534 Palm Ave · Highland, CA 92346 · 99 certified beds
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About Highland Palms Healthcare Center
Highland Palms Healthcare Center is a nursing home in Highland, California. Its capacity is 99 beds, above the San Bernardino County median of 88 for nursing homes. It is run by a for-profit operator and is part of Pacs Group. It is Medicare certified. Its public inspection record shows 29 citations, the most recent on April 30, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.87 hours per resident per day. It is one of 2 nursing homes listed in Highland. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (29)
Records from October 2022 to April 2026.
October 28, 2022
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0646Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
October 28, 2022
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 15, 2022.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.87 nurse hours per resident per day in Q2 2026, down from 3.98 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Pacs Group, a chain of 277 nursing homes.
Average CMS star ratings across the chain: 3.0 overall, 2.5 for health inspections, 2.5 for staffing, 4.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Highland.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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