Nursing Homes · Highland, CA
Nursing Homes · Medicare certified
Highland Palms Healthcare Center
7534 Palm Ave · Highland, CA 92346 · 99 certified beds
Are you the operator? Claim this profile.
About Highland Palms Healthcare Center
Highland Palms Healthcare Center is a nursing home in Highland, California. Its capacity is 99 beds, above the San Bernardino County median of 88 for nursing homes. It is run by a for-profit operator and is part of Pacs Group. It is Medicare certified. Its public inspection record shows 29 citations, the most recent on April 30, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.87 hours per resident per day. It is one of 2 nursing homes listed in Highland. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (29)
Records from October 2022 to April 2026.
April 30, 2026
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
April 30, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
April 30, 2026
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
April 30, 2026
Tag F0583Keep residents' personal and medical records private and confidential.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
April 30, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
April 30, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 21, 2026.
March 17, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2026.
March 17, 2026
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2026.
October 31, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0637Assess the resident when there is a significant change in condition.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
October 31, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 21, 2024.
September 26, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 7, 2024.
August 26, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 29, 2024.
June 5, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 12, 2024.
February 22, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 28, 2024.
November 30, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 14, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.87 nurse hours per resident per day in Q2 2026, down from 3.98 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Pacs Group, a chain of 277 nursing homes.
Average CMS star ratings across the chain: 3.0 overall, 2.5 for health inspections, 2.5 for staffing, 4.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Highland.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Advertisement
Check availability and pricing at Highland Palms Healthcare Center
We'll email you Highland Palms Healthcare Center and similar options nearby, with local costs. You can also ask them to contact you, or call (909) 862-0611.
Sponsored
Talk to an advisor at no cost