Nursing Homes · Medicare certified
Heritage Health Services
1119 N Wisconsin St · Port Washington, WI 53074 · 50 certified beds
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About Heritage Health Services
Heritage Health Services is a nursing home in Port Washington, Wisconsin. Its capacity is 50 beds, below the Wisconsin median of 65 for nursing homes. It is run by a for-profit operator and is part of North Shore Healthcare. It is Medicare certified. Its public inspection record shows 33 citations, the most recent on March 12, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.76 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (33)
Records from January 2023 to March 2025.
March 12, 2025
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0551Give the resident's representative the ability to exercise the resident's rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
March 12, 2025
Tag F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterly.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 11, 2025.
December 5, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 2, 2025.
September 12, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 8, 2024.
September 12, 2024
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity L: widespread, immediate jeopardy. Corrected April 15, 2024.
September 12, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected October 8, 2024.
September 12, 2024
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 8, 2024.
September 12, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected October 8, 2024.
February 6, 2024
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 4, 2024.
February 6, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected March 4, 2024.
February 6, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected March 4, 2024.
February 6, 2024
Tag F0801Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 4, 2024.
February 6, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 4, 2024.
February 6, 2024
Tag F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected March 4, 2024.
Penalties (1)
Total fines: $16,801
September 12, 2024 · Fine
CMS recorded a civil money penalty of $16,801 against this nursing home on September 12, 2024.
Staffing
3.76 nurse hours per resident per day in Q2 2026, up from 3.55 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of North Shore Healthcare, a chain of 57 nursing homes.
Average CMS star ratings across the chain: 2.8 overall, 2.9 for health inspections, 3.5 for staffing, 2.8 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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