Nursing Homes · Medicare certified
Heritage Hall Wise
9434 Coeburn Mountain Road · Wise, VA 24293 · 97 certified beds
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About Heritage Hall Wise
Heritage Hall Wise is a nursing home in Wise, Virginia. Its capacity is 97 beds, below the Virginia median of 120 for nursing homes. It is run by a for-profit operator and is part of Heritage Hall. It is Medicare certified. Its public inspection record shows 20 citations, the most recent on August 1, 2024. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.54 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
2.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (20)
Records from September 2019 to August 2024.
August 1, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2024.
August 1, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2024.
August 1, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2024.
August 16, 2021
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
August 16, 2021
Tag F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 30, 2021.
September 26, 2019
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0563Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
September 26, 2019
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 10, 2019.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.54 nurse hours per resident per day in Q2 2026, up from 3.39 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Heritage Hall, a chain of 15 nursing homes.
Average CMS star ratings across the chain: 4.0 overall, 3.7 for health inspections, 2.4 for staffing, 4.1 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Virginia.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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