Nursing Homes · Manchester, NH
Nursing Homes · Medicare certified
Hackett Hill Healthcare Center
191 Hackett Hill Road · Manchester, NH 03102 · 70 certified beds
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About Hackett Hill Healthcare Center
Hackett Hill Healthcare Center is a nursing home in Manchester, New Hampshire. Its capacity is 70 beds, below the Hillsborough County median of 99 for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 16 citations, the most recent on April 24, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.66 hours per resident per day. It is one of 11 nursing homes listed in Manchester. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
4.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (16)
Records from March 2023 to April 2026.
April 24, 2026
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 26, 2026.
April 24, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected June 17, 2026.
April 24, 2026
Tag F0687Provide appropriate foot care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 22, 2026.
December 17, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 9, 2026.
December 17, 2025
Tag F0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity G: isolated, actual harm. Corrected November 14, 2025.
March 13, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2025.
March 13, 2025
Tag F0908Keep all essential equipment working safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2025.
March 13, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2025.
March 13, 2025
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 15, 2025.
March 13, 2025
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 15, 2025.
April 2, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 2, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 29, 2024.
April 2, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 24, 2024.
April 2, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected April 29, 2024.
January 9, 2024
Tag F0732Post nurse staffing information every day.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected February 2, 2024.
March 10, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2023.
Penalties (1)
Total fines: $8,278
December 17, 2025 · Fine
CMS recorded a civil money penalty of $8,278 against this nursing home on December 17, 2025.
Staffing
3.66 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Genesis Healthcare, a chain of 183 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Hampshire.
Nearby alternatives
Other licensed providers in Manchester.
Nursing Homes · Manchester, NH
Hanover Hill Health Care Center
Nursing Homes · Manchester, NH
Holy Cross Health Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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