Nursing Homes · El Paso, TX
Nursing Homes · Medicare certified
Franklin Heights Nursing & Rehabilitation
223 S Resler Dr · El Paso, TX 79912 · 132 certified beds
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About Franklin Heights Nursing & Rehabilitation
Franklin Heights Nursing & Rehabilitation is a nursing home in El Paso, Texas. Its capacity is 132 beds, above the El Paso County median of 124 for nursing homes. It is run by a for-profit operator and is part of Creative Solutions in Healthcare. It is Medicare certified. Its public inspection record shows 77 citations, the most recent on March 27, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.31 hours per resident per day. It is one of 21 nursing homes listed in El Paso. Residents and families can raise concerns with the Texas Long-Term Care Ombudsman Program at 1-800-252-2412. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
2.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (77)
Records from March 2023 to March 2026.
March 27, 2026
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
March 27, 2026
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 10, 2026.
January 9, 2026
Tag F0850Hire a qualified full-time social worker in a facility with more than 120 beds.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 27, 2026.
January 9, 2026
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 27, 2026.
January 9, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 27, 2026.
November 26, 2025
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 27, 2025.
November 25, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 26, 2025.
November 25, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 26, 2025.
November 25, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 26, 2025.
July 24, 2025
Tag F0574The resident has the right to receive notices in a format and a language he or she understands.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
July 24, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 25, 2025.
August 8, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
August 8, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
August 8, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
August 8, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
Penalties (3)
Total fines: $191,503
January 22, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 17, 2024, lasting 33 days (triggered by inspection on January 22, 2024).
January 22, 2024 · Fine
CMS recorded a civil money penalty of $24,441 against this nursing home on January 22, 2024.
January 22, 2024 · Fine
CMS recorded a civil money penalty of $167,062 against this nursing home on January 22, 2024.
Staffing
3.31 nurse hours per resident per day in Q2 2026, up from 2.88 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Creative Solutions in Healthcare, a chain of 150 nursing homes.
Average CMS star ratings across the chain: 2.3 overall, 2.7 for health inspections, 1.4 for staffing, 3.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in El Paso.
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