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Nursing Homes · Medicare certified

Empress Care Center, LLC

1299 S. Bascom Avenue · San Jose, CA 95128 · 67 certified beds

(408) 287-0616

NPI 1396732046 (opens in a new tab)

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About Empress Care Center, LLC

Empress Care Center, LLC is a nursing home in San Jose, California. Its capacity is 67 beds, below the Santa Clara County median of 99 for nursing homes. It is run by a for-profit operator and is part of Eva Care Group. It is Medicare certified. Its public inspection record shows 44 citations, the most recent on April 28, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.14 hours per resident per day. It is one of 19 nursing homes listed in San Jose. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

4.0

Staffing

5.0

Quality measures

5.0

CMS Care Compare, October 2026.

Inspection history (44)

Records from September 2022 to April 2025.

  • April 28, 2025

    Tag F0756

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • April 28, 2025

    Tag F0836

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 16, 2025.

  • April 28, 2025

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • April 28, 2025

    Tag F0908

    Keep all essential equipment working safely.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 28, 2025.

  • April 28, 2025

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • April 28, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2025.

  • April 28, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

  • April 28, 2025

    Tag F0700

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • April 28, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 28, 2025.

  • April 28, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 11, 2025.

  • April 28, 2025

    Tag F0804

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 29, 2025.

  • April 28, 2025

    Tag F0758

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • April 28, 2025

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 1, 2025.

  • October 16, 2024

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2024.

  • December 22, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 21, 2023.

  • December 22, 2023

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 21, 2023.

  • December 22, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.

  • December 22, 2023

    Tag F0759

    Ensure medication error rates are not 5 percent or greater.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 20, 2023.

  • December 22, 2023

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 21, 2023.

  • December 22, 2023

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.14 nurse hours per resident per day in Q2 2026, up from 4.06 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit - Individual

Part of Eva Care Group, a chain of 9 nursing homes.

Average CMS star ratings across the chain: 3.3 overall, 2.6 for health inspections, 4.4 for staffing, 4.3 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in San Jose.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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