Nursing Homes · Troy, NY
Nursing Homes · Medicare certified
Eddy Heritage House Nursing and Rehabilitation CTR
2920 Tibbits Avenue · Troy, NY 12180 · 120 certified beds
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About Eddy Heritage House Nursing and Rehabilitation CTR
Eddy Heritage House Nursing and Rehabilitation CTR is a nursing home in Troy, New York. Its capacity is 120 beds, above the Rensselaer County median of 82 for nursing homes. It is run by a nonprofit operator and is part of Trinity Health. It is Medicare certified. Its public inspection record shows 29 citations, the most recent on November 26, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.14 hours per resident per day. It is one of 5 nursing homes listed in Troy. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
4.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (29)
Records from August 2019 to November 2025.
November 26, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2026.
November 26, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 15, 2026.
November 26, 2025
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 14, 2026.
November 26, 2025
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 6, 2026.
November 26, 2025
Tag F0760Ensure that residents are free from significant medication errors.
Severity J: isolated, immediate jeopardy. Corrected January 15, 2026.
November 26, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2026.
November 26, 2025
Tag F0710Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 14, 2026.
November 26, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected January 15, 2026.
November 26, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 15, 2026.
February 27, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
February 27, 2024
Tag F0814Dispose of garbage and refuse properly.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 22, 2024.
February 27, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
February 27, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2024.
February 27, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
February 27, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 16, 2024.
February 27, 2024
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 18, 2024.
February 27, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
February 27, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
February 27, 2024
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
February 26, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 25, 2024.
Penalties
Total fines: $134,775
Staffing
4.14 nurse hours per resident per day in Q2 2026, up from 3.78 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
Part of Trinity Health, a chain of 18 nursing homes.
Average CMS star ratings across the chain: 3.4 overall, 3.2 for health inspections, 4.1 for staffing, 3.9 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New York.
What Medicaid pays nursing homes
This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$273.87per day
About $8,326 a month.
Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.
Source: NYSDOH: January 2025 Nursing Home Initial Rates (Type NF MedicaidRate) (opens in a new tab), updated 2025-01-01
Nearby alternatives
Other licensed providers in Troy.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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