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Nursing Homes · Medicare certified

Desert Haven Care Center

2645 East Thomas Road · Phoenix, AZ 85016 · 115 certified beds

(602) 956-8000

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About Desert Haven Care Center

Desert Haven Care Center is a nursing home in Phoenix, Arizona. Its capacity is 115 beds, below the Maricopa County median of 118 for nursing homes. It is run by a for-profit operator and is part of SRCV, LLC. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on May 1, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.61 hours per resident per day. It is one of 24 nursing homes listed in Phoenix. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

3.0

Quality measures

3.0

CMS Care Compare, October 2026.

Inspection history (26)

Records from December 2022 to May 2026.

  • May 1, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2026.

  • March 2, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody..

    Severity G: isolated, actual harm. Corrected March 27, 2026.

  • January 26, 2026

    Tag F0610

    Respond appropriately to all alleged violations..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.

  • January 26, 2026

    Tag F0607

    Develop and implement policies and procedures to prevent abuse, neglect, and theft..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.

  • January 26, 2026

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.

  • January 26, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.

  • December 17, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 2, 2026.

  • December 17, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals..

    Severity G: isolated, actual harm. Corrected March 2, 2026.

  • September 5, 2025

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2025.

  • September 5, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2025.

  • November 6, 2024

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.

  • August 23, 2024

    Tag F0689

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents..

    Severity G: isolated, actual harm. Corrected August 24, 2024.

  • April 17, 2024

    Tag F0644

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.

  • April 17, 2024

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.

  • April 17, 2024

    Tag F0880

    Provide and implement an infection prevention and control program..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.

  • April 17, 2024

    Tag F0584

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.

  • April 17, 2024

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.

  • December 1, 2022

    Tag F0759

    Ensure medication error rates are not 5 percent or greater..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.

  • December 1, 2022

    Tag F0727

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis..

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.

  • December 1, 2022

    Tag F0740

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services..

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.

See the source data on data.cms.gov (opens in a new tab)

Penalties (3)

Total fines: $100,018

  • April 15, 2026 · Fine

    CMS recorded a civil money penalty of $23,000 against this nursing home on April 15, 2026.

  • December 17, 2025 · Fine

    CMS recorded a civil money penalty of $69,000 against this nursing home on December 17, 2025.

  • August 23, 2024 · Fine

    CMS recorded a civil money penalty of $8,018 against this nursing home on August 23, 2024.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.61 nurse hours per resident per day in Q2 2026, down from 4.87 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit

  • Parent company: SRCV, LLC

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Arizona.

Nursing Homes

Arizona median$8,365/mo

Nearby alternatives

Other licensed providers in Phoenix.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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