Nursing Homes · Medicare certified
Desert Haven Care Center
2645 East Thomas Road · Phoenix, AZ 85016 · 115 certified beds
Are you the operator? Claim this profile.
About Desert Haven Care Center
Desert Haven Care Center is a nursing home in Phoenix, Arizona. Its capacity is 115 beds, below the Maricopa County median of 118 for nursing homes. It is run by a for-profit operator and is part of SRCV, LLC. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on May 1, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 4.61 hours per resident per day. It is one of 24 nursing homes listed in Phoenix. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (26)
Records from December 2022 to May 2026.
May 1, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 2, 2026.
March 2, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody..
Severity G: isolated, actual harm. Corrected March 27, 2026.
January 26, 2026
Tag F0610Respond appropriately to all alleged violations..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 26, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 26, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
January 26, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 30, 2026.
December 17, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 2, 2026.
December 17, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals..
Severity G: isolated, actual harm. Corrected March 2, 2026.
September 5, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2025.
September 5, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 10, 2025.
November 6, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 11, 2024.
August 23, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents..
Severity G: isolated, actual harm. Corrected August 24, 2024.
April 17, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 17, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 17, 2024
Tag F0880Provide and implement an infection prevention and control program..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 17, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 17, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
December 1, 2022
Tag F0759Ensure medication error rates are not 5 percent or greater..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.
December 1, 2022
Tag F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis..
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.
December 1, 2022
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services..
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 5, 2022.
Penalties (3)
Total fines: $100,018
April 15, 2026 · Fine
CMS recorded a civil money penalty of $23,000 against this nursing home on April 15, 2026.
December 17, 2025 · Fine
CMS recorded a civil money penalty of $69,000 against this nursing home on December 17, 2025.
August 23, 2024 · Fine
CMS recorded a civil money penalty of $8,018 against this nursing home on August 23, 2024.
Staffing
4.61 nurse hours per resident per day in Q2 2026, down from 4.87 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
- Parent company: SRCV, LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Arizona.
Nearby alternatives
Other licensed providers in Phoenix.
Ahwatukee Post Acute
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
Check availability and pricing at Desert Haven Care Center
We'll email you Desert Haven Care Center and similar options nearby, with local costs. You can also ask them to contact you, or call (602) 956-8000.
Sponsored
Talk to an advisor at no cost