Nursing Homes · Silver Spring, MD
Nursing Homes · Medicare certified
Complete Care at Springbrook
12325 New Hampshire Avenue · Silver Spring, MD 20904 · 93 certified beds
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About Complete Care at Springbrook
Complete Care at Springbrook is a nursing home in Silver Spring, Maryland. Its capacity is 93 beds, below the Montgomery County median of 116 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 47 citations, the most recent on May 1, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.46 hours per resident per day. It is one of 12 nursing homes listed in Silver Spring. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
2.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (47)
Records from March 2019 to May 2026.
May 1, 2026
Tag F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 30, 2026.
May 1, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 30, 2026.
May 1, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2026.
May 1, 2026
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2026.
April 7, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2026.
April 7, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2026.
April 7, 2026
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2026.
April 7, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 27, 2026.
December 19, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
December 19, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
December 19, 2025
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
December 19, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
December 19, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
December 19, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 19, 2026.
March 14, 2025
Tag F0800Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2025.
March 14, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 30, 2025.
March 14, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 30, 2025.
December 18, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2025.
December 18, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2025.
December 18, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 27, 2025.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.46 nurse hours per resident per day in Q2 2026, up from 3.35 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Maryland.
Nearby alternatives
Other licensed providers in Silver Spring.
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Autumn Lake Healthcare at Arcola
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Autumn Lake Healthcare at Oakview
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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