Nursing Homes · Greenfield, WI
Nursing Homes · Medicare certified
Complete Care at Southpointe
4500 W. Loomis Rd. · Greenfield, WI 53220 · 174 certified beds
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About Complete Care at Southpointe
Complete Care at Southpointe is a nursing home in Greenfield, Wisconsin. Its capacity is 174 beds, above the Milwaukee County median of 95 for nursing homes. It is run by a for-profit operator and is part of Complete Care. It is Medicare certified. Its public inspection record shows 17 citations, the most recent on March 12, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.74 hours per resident per day. It is one of 2 nursing homes listed in Greenfield. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
4.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (17)
Records from August 2023 to March 2026.
March 12, 2026
Tag F0602Protect each resident from the wrongful use of the resident's belongings or money.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2026.
March 12, 2026
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected April 5, 2026.
March 12, 2026
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected April 5, 2026.
March 12, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 5, 2026.
March 12, 2026
Tag F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 5, 2026.
March 12, 2026
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 5, 2026.
March 12, 2026
Tag F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 5, 2026.
October 17, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 6, 2024.
October 17, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 18, 2024.
August 17, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity J: isolated, immediate jeopardy. Corrected September 13, 2023.
August 17, 2023
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected September 13, 2023.
August 17, 2023
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity G: isolated, actual harm. Corrected September 13, 2023.
August 17, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 13, 2023.
August 17, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity J: isolated, immediate jeopardy. Corrected September 13, 2023.
August 17, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 13, 2023.
August 17, 2023
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 13, 2023.
August 17, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 13, 2023.
Penalties (1)
Total fines: $89,823
August 17, 2023 · Fine
CMS recorded a civil money penalty of $89,823 against this nursing home on August 17, 2023.
Staffing
3.74 nurse hours per resident per day in Q2 2026, up from 3.58 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Complete Care, a chain of 85 nursing homes.
Average CMS star ratings across the chain: 3.3 overall, 2.7 for health inspections, 2.4 for staffing, 4.6 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Wisconsin.
Nearby alternatives
Other licensed providers in Greenfield.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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