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UPDATED JUL 2026

Nursing Homes · Medicare certified

Complete Care At Kimberly Hall-South

1 Emerson Drive · Windsor, CT 06095 · 180 certified beds

8606886443

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Public record

CMS Care Compare · Updated Jul 2026

Certification

  • Medicare-certified (CMS Certification Number on file)

Ratings

Not yet ratedSource: CMS Care Compare · Updated 2025Q4.GOV

Staffing rating

Not published

Quality-measure rating

Not published

Inspections on record

Not published

Cited deficiencies

Not published

4.0(CMS Care Compare)Source: CMS Care Compare · Updated 2026-06-01.GOV

Staffing rating

3.0

Quality-measure rating

5.0

Inspections on record

2

Cited deficiencies

29

Inspection history (37)

  • October 19, 2023 · D

    Citation F0658

    Federal surveyors cited this nursing home on 2023-10-19 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2023-11-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-10-19.GOV
  • May 23, 2022 · E

    Citation F0880

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · B

    Citation F0585

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0585 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · E

    Citation F0761

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · D

    Citation F0689

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · D

    Citation F0657

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · D

    Citation F0625

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0625 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · D

    Citation F0883

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0883 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement policies and procedures for flu and pneumonia vaccinations. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • May 23, 2022 · E

    Citation F0800

    Federal surveyors cited this nursing home on 2022-05-23 under CMS tag F0800 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. The deficiency was recorded as corrected on 2022-06-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2022-05-23.GOV
  • October 24, 2019 · D

    Citation F0791

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0791 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · D

    Citation F0656

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · E

    Citation F0677

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0677 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide care and assistance to perform activities of daily living for any resident who is unable. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · D

    Citation F0757

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0757 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure each resident’s drug regimen must be free from unnecessary drugs. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · B

    Citation F0584

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0584 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · D

    Citation F0686

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · D

    Citation F0561

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0561 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV
  • October 24, 2019 · D

    Citation F0658

    Federal surveyors cited this nursing home on 2019-10-24 under CMS tag F0658 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2019-12-05. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).

    View original record (opens in a new tab)Source: CMS Care Compare · Updated 2019-10-24.GOV

Penalties

Total fines on file: $14,728

Staffing

Latest: 3.91 nurse staffing hours per resident per day (2026-06-01)

Staffing trend (2 periods)

  1. 2025Q43.91 hrs/resident/day
  2. 2026-06-013.91 hrs/resident/day

Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.

Ownership

For profit - Limited Liability company

CMS Care Compare chain: Complete Care

Chain ID 157 · 85 facilities in chain (CMS)

  • Chain average overall rating: 3.2
  • Chain average health inspection rating: 2.8
  • Chain average staffing rating: 2.5
  • Chain average quality measure rating: 4.4

Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.

  1. Parent organization: Pc Gen Ct Opco Holdco LLC

    parent · PAC 6204207384

Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.

Typical cost

Genworth Cost of Care Survey · 2024

This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.

Nursing Homes

Median · CT$15,462/mo
See full CT cost breakdownSource: Genworth Cost of Care Survey · Updated 2024

Nursing Homes

Median · CT$15,208/mo
See full CT cost breakdownSource: Genworth CareScout Cost of Care Survey · Updated 2025

Nearby alternatives

Other licensed providers in Windsor, with their own public records.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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Complete Care At Kimberly Hall-South in Windsor, CT · Inspections page 2 · ElderCareCosts