Nursing Homes · Medicare certified
Complete Care At Hales Corners
9449 W. Forest Home Ave. · Hales Corners, WI 53130 · 62 certified beds
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Public record
CMS Care Compare · Updated Jul 2026
Certification
- Medicare-certified (CMS Certification Number on file)
Ratings
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
4.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
13
Inspection history (17)
February 19, 2026 · D
Citation F0610Federal surveyors cited this nursing home on 2026-02-19 under CMS tag F0610 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2026-02-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-19.GOVFebruary 19, 2026 · D
Citation F0550Federal surveyors cited this nursing home on 2026-02-19 under CMS tag F0550 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. The deficiency was recorded as corrected on 2026-02-19. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2026-02-19.GOVDecember 5, 2025 · D
Citation F0925Federal surveyors cited this nursing home on 2025-12-05 under CMS tag F0925 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. The deficiency was recorded as corrected on 2025-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-12-05.GOVDecember 5, 2025 · D
Citation F0684Federal surveyors cited this nursing home on 2025-12-05 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-12-05.GOVDecember 5, 2025 · D
Citation F0573Federal surveyors cited this nursing home on 2025-12-05 under CMS tag F0573 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Let each resident or the resident's legal representative access or purchase copies of all the resident's records. The deficiency was recorded as corrected on 2025-12-08. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-12-05.GOVJune 18, 2025 · D
Citation F0804Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0804 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2025-07-14. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVJune 18, 2025 · D
Citation F0628Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0628 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. The deficiency was recorded as corrected on 2025-06-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVJune 18, 2025 · D
Citation F0609Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0609 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. The deficiency was recorded as corrected on 2025-06-27. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVJune 18, 2025 · D
Citation F0692Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0692 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2025-07-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVJune 18, 2025 · D
Citation F0684Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-07-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVJune 18, 2025 · D
Citation F0810Federal surveyors cited this nursing home on 2025-06-18 under CMS tag F0810 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide special eating equipment and utensils for residents who need them and appropriate assistance. The deficiency was recorded as corrected on 2025-07-07. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2025-06-18.GOVMarch 27, 2024 · D
Citation F0610Federal surveyors cited this nursing home on 2024-03-27 under CMS tag F0610 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Respond appropriately to all alleged violations. The deficiency was recorded as corrected on 2024-04-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-03-27.GOVMarch 27, 2024 · G
Citation F0686Federal surveyors cited this nursing home on 2024-03-27 under CMS tag F0686 (CMS scope/severity G: isolated, actual harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2024-04-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2024-03-27.GOVJanuary 12, 2023 · F
Citation F0803Federal surveyors cited this nursing home on 2023-01-12 under CMS tag F0803 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. The deficiency was recorded as corrected on 2023-02-10. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-12.GOVJanuary 12, 2023 · C
Citation F0888Federal surveyors cited this nursing home on 2023-01-12 under CMS tag F0888 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Ensure staff are vaccinated for COVID-19. The deficiency was recorded as corrected on 2023-01-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-12.GOVJanuary 12, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-01-12 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-01-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-12.GOVJanuary 12, 2023 · F
Citation F0886Federal surveyors cited this nursing home on 2023-01-12 under CMS tag F0886 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Perform COVID19 testing on residents and staff. The deficiency was recorded as corrected on 2023-01-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
View original record (opens in a new tab)Source: CMS Care Compare · Updated 2023-01-12.GOV
Penalties
Total fines on file: $17,934
Staffing
Latest: 4.53 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
- 2025Q44.53 hrs/resident/day
- 2026-06-014.53 hrs/resident/day
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
Ownership
For profit - Corporation
CMS Care Compare chain: Complete Care
Chain ID 157 · 85 facilities in chain (CMS)
- Chain average overall rating: 3.2
- Chain average health inspection rating: 2.8
- Chain average staffing rating: 2.5
- Chain average quality measure rating: 4.4
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Pc Hales Corners Opco Holdco LLC
parent · PAC 5092223545
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Typical cost
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical WI range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · WI$10,387/moNursing Homes
Median · WI$10,646/moNearby alternatives
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