Nursing Homes · Havre De Grace, MD
Nursing Homes · Medicare certified
Citizens Care Center
415 South Market Street · Havre De Grace, MD 21078 · 184 certified beds
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About Citizens Care Center
Citizens Care Center is a nursing home in Havre De Grace, Maryland. Its capacity is 184 beds, above the Harford County median of 129 for nursing homes. It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on January 29, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 2 nursing homes listed in Havre De Grace. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (38)
Records from May 2019 to January 2026.
May 7, 2024
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 2, 2019
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0730Observe each nurse aide's job performance and give regular training.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
May 2, 2019
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 16, 2019.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
4.00 nurse hours per resident per day in Q2 2026, down from 4.16 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Other
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Maryland.
Nearby alternatives
Other licensed providers in Havre De Grace.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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