Nursing Homes · Havre De Grace, MD
Nursing Homes · Medicare certified
Citizens Care Center
415 South Market Street · Havre De Grace, MD 21078 · 184 certified beds
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About Citizens Care Center
Citizens Care Center is a nursing home in Havre De Grace, Maryland. Its capacity is 184 beds, above the Harford County median of 129 for nursing homes. It is run by a nonprofit operator. It is Medicare certified. Its public inspection record shows 38 citations, the most recent on January 29, 2026. Enforcement records show no fine or payment denial against it. Nurse staffing averages 4.00 hours per resident per day. It is one of 2 nursing homes listed in Havre De Grace. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (38)
Records from May 2019 to January 2026.
January 29, 2026
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0679Provide activities to meet all resident's needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0791Provide or obtain dental services for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
January 29, 2026
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 15, 2026.
November 7, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2025.
November 7, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2025.
November 7, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 22, 2025.
May 7, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
May 7, 2024
Tag F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
4.00 nurse hours per resident per day in Q2 2026, down from 4.16 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Other
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Maryland.
Nearby alternatives
Other licensed providers in Havre De Grace.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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