Nursing Homes · Bay City, MI
Nursing Homes · Medicare certified
Caretel Inns of Tri-Cities
6700 Westside Saginaw Road · Bay City, MI 48706 · 60 certified beds
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About Caretel Inns of Tri-Cities
Caretel Inns of Tri-Cities is a nursing home in Bay City, Michigan. Its capacity is 60 beds, the same as the Bay County median for nursing homes. It is run by a for-profit operator and is part of Symphony Care Network. It is Medicare certified. Its public inspection record shows 43 citations, the most recent on May 11, 2026. CMS also lists 7 fines or payment denials against it. Nurse staffing averages 3.50 hours per resident per day. It is one of 4 nursing homes listed in Bay City. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (43)
Records from July 2023 to May 2026.
May 11, 2026
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected April 22, 2026.
December 18, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity G: isolated, actual harm. Corrected January 20, 2026.
December 18, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected January 20, 2026.
August 7, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 18, 2025.
August 7, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
August 7, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 12, 2025.
July 24, 2025
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2025.
July 24, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected August 20, 2025.
July 24, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected August 20, 2025.
June 13, 2025
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected July 10, 2025.
June 13, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 10, 2025.
June 13, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 10, 2025.
May 8, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 2, 2025.
Penalties (7)
Total fines: $222,512
December 18, 2025 · Fine
CMS recorded a civil money penalty of $26,685 against this nursing home on December 18, 2025.
July 24, 2025 · Fine
CMS recorded a civil money penalty of $54,100 against this nursing home on July 24, 2025.
July 24, 2025 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 21, 2025, lasting 28 days (triggered by inspection on July 24, 2025).
May 8, 2025 · Fine
CMS recorded a civil money penalty of $38,961 against this nursing home on May 8, 2025.
February 14, 2024 · Fine
CMS recorded a civil money penalty of $41,723 against this nursing home on February 14, 2024.
July 21, 2023 · Fine
CMS recorded a civil money penalty of $87,728 against this nursing home on July 21, 2023.
July 21, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 19, 2023, lasting 25 days (triggered by inspection on July 21, 2023).
Staffing
3.50 nurse hours per resident per day in Q2 2026, down from 3.92 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Symphony Care Network, a chain of 7 nursing homes.
Average CMS star ratings across the chain: 2.1 overall, 1.7 for health inspections, 2.4 for staffing, 4.4 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Michigan.
Nearby alternatives
Other licensed providers in Bay City.
Nursing Homes · Bay City, MI
Carriage House Nursing and Rehabilitation
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Hampton Nursing and Rehabilitation
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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