Chestnut Hill Health And Rehabilitation Center LLC
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Nursing Homes · Medicare certified
135 Benton Drive · East Longmeadow, MA 01028 · 254 certified beds
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CMS Care Compare · Updated Jul 2026
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
31
June 6, 2024 · D
Citation F0685Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0685 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Assist a resident in gaining access to vision and hearing services. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0699Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0699 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care or services that was trauma informed and/or culturally competent. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0552Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0552 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are fully informed and understand their health status, care and treatments. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0761Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · E
Citation F0697Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0697 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide safe, appropriate pain management for a resident who requires such services. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0756Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0756 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · E
Citation F0658Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0658 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure services provided by the nursing facility meet professional standards of quality. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · F
Citation F0812Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 17, 2024 · D
Citation F0842Federal surveyors cited this nursing home on 2024-01-17 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 6, 2023 · E
Citation F0622Federal surveyors cited this nursing home on 2023-11-06 under CMS tag F0622 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. The deficiency was recorded as corrected on 2023-11-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 6, 2023 · E
Citation F0623Federal surveyors cited this nursing home on 2023-11-06 under CMS tag F0623 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-11-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · F
Citation F0725Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0725 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · F
Citation F0909Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0909 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0660Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0660 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Plan the resident's discharge to meet the resident's goals and needs. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0842Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · G
Citation F0684Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0684 (CMS scope/severity G: isolated, actual harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0623Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0623 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · G
Citation F0692Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0692 (CMS scope/severity G: isolated, actual harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0758Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0758 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $16,720
Latest: 3.75 nurse staffing hours per resident per day (2026-06-01)
Staffing trend (2 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit - Limited Liability company
CMS Care Compare chain: Careone
Chain ID 109 · 37 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
Parent organization: Thci Of Massachusetts, LLC
parent · PAC 3779551585
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth Cost of Care Survey · 2024
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$15,098/moNursing Homes
Median · MA$14,448/moOther licensed providers in East Longmeadow, with their own public records.
Cost data not yet available
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Cost data not yet available
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