Chestnut Hill Health and Rehabilitation Center LLC
Cost data not yet available
Nursing Homes · Medicare certified
135 Benton Drive · East Longmeadow, MA 01028 · 254 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1548268311. Look this up in the CMS NPPES registry (opens in a new tab)
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In East Longmeadow, Massachusetts, Care One at Redstone is listed as a nursing home. Public records list 254 beds. Ownership records list a for-profit operator and tie the listing to Careone. It is Medicare certified. We hold 51 inspection citations for this listing, the most recent dated 31 March 2026. CMS also lists 1 fine or payment denial action against it. Reported staffing works out to 3.50 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
31
Staffing rating
2.0Quality-measure rating
3.0Inspections on record
2
Cited deficiencies
31
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
31
Records from February 2023 to March 2026.
June 6, 2024 · D
Citation F0699Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0699 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide care or services that was trauma informed and/or culturally competent. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · E
Citation F0697Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0697 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide safe, appropriate pain management for a resident who requires such services. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · F
Citation F0812Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0773Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0773 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0842Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0685Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0685 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Assist a resident in gaining access to vision and hearing services. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · D
Citation F0761Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
June 6, 2024 · E
Citation F0580Federal surveyors cited this nursing home on 2024-06-06 under CMS tag F0580 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. The deficiency was recorded as corrected on 2024-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 17, 2024 · D
Citation F0842Federal surveyors cited this nursing home on 2024-01-17 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2024-02-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 6, 2023 · E
Citation F0623Federal surveyors cited this nursing home on 2023-11-06 under CMS tag F0623 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-11-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 6, 2023 · E
Citation F0622Federal surveyors cited this nursing home on 2023-11-06 under CMS tag F0622 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. The deficiency was recorded as corrected on 2023-11-30. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · G
Citation F0692Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0692 (CMS scope/severity G: isolated, actual harm) for Provide enough food/fluids to maintain a resident's health. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0690Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0690 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0623Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0623 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0660Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0660 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Plan the resident's discharge to meet the resident's goals and needs. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0804Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0804 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0761Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · D
Citation F0842Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0842 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. The deficiency was recorded as corrected on 2023-03-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 7, 2023 · E
Citation F0656Federal surveyors cited this nursing home on 2023-02-07 under CMS tag F0656 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2023-03-31. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $16,720
October 22, 2025 · Fine
Citation FINE-136424CMS recorded a civil money penalty of $16,720 against this nursing home on 2025-10-22 (Fine ID: 136424). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.50 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is lower than 2025Q4 (-0.26 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
CMS Care Compare chain: Careone
Chain ID 109 · 37 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Limited Liability company".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical MA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · MA$14,448/moOther licensed providers in East Longmeadow, with their own public records.
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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