In-Home Care · Boerne, TX
In-Home Care
Always Best Care
31007 Ih-10 W, Ste 109 · Boerne, TX 78006 · Lic. #020717 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Always Best Care
Always Best Care is an in-home care agency based in Boerne, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 20 citations, the most recent on September 8, 2025. Enforcement records show no fine or payment denial against it. It is one of 11 in-home care agencies listed in Boerne. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (20)
Records from June 2025 to September 2025.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-4552ab6fadTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to immediately report within 24 hours, knowledge of an alleged act of abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and to HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-9cdcd35206Texas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to enforce written staffing policies that included orientation requirements for staff to learn the policies, procedures and objectives of the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-3a0d08173fTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that include a requirement for all personnel who have direct client contact to sign a statement that they had read, understood and will follow all applicable policies." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-abe0da35a3Texas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to include an application for employment or a volunteer agreement in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-cd6c17ecbfTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-12ab144ab7Texas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that included written job descriptions for each position within the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
September 8, 2025 · Health Visit
Citation TXV-HLT-20250908-796efa90bfTexas Health and Human Services cited this agency after an inspection completed on September 8, 2025. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-abe0da35a3Texas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to include an application for employment or a volunteer agreement in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-3a0d08173fTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that include a requirement for all personnel who have direct client contact to sign a statement that they had read, understood and will follow all applicable policies." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-4552ab6fadTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to immediately report within 24 hours, knowledge of an alleged act of abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and to HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-cd6c17ecbfTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-12ab144ab7Texas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that included written job descriptions for each position within the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-796efa90bfTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 20, 2025 · Health Visit
Citation TXV-HLT-20250620-9cdcd35206Texas Health and Human Services cited this agency after an inspection completed on June 20, 2025. The state's finding, as published: "The agency failed to enforce written staffing policies that included orientation requirements for staff to learn the policies, procedures and objectives of the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Boerne.
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