In-Home Care
Acara
13915 N Mopac Expy Ste 312 · Austin, TX 78728 · Lic. #014052 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
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About Acara
Acara is an in-home care agency based in Austin, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 5 citations, the most recent on November 15, 2023. CMS also lists 1 fine or payment denial against it. It is one of 99 in-home care agencies listed in Austin. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (5)
All records are from November 2023.
November 15, 2023 · Health Visit
Citation TXV-HLT-20231115-11f9d0180cTexas Health and Human Services cited this agency after an inspection completed on November 15, 2023. The state's finding, as published: "The agency failed to make sure its unlicensed personnel performing personal assistance services had shown the skills needed to perform the assigned tasks safely or failed to make sure the unlicensed personnel met age and education requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 15, 2023 · Health Visit
Citation TXV-HLT-20231115-3a9a6e2430Texas Health and Human Services cited this agency after an inspection completed on November 15, 2023. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 15, 2023 · Health Visit
Citation TXV-HLT-20231115-d030cdf2d5Texas Health and Human Services cited this agency after an inspection completed on November 15, 2023. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 15, 2023 · Health Visit
Citation TXV-HLT-20231115-7a5d136843Texas Health and Human Services cited this agency after an inspection completed on November 15, 2023. The state's finding, as published: "The parent agency failed to conduct on-site supervisory visits at a branch office or failed to document on-site supervisory visits at a branch office as required in the licensing standards." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
November 15, 2023 · Health Visit
Citation TXV-HLT-20231115-4a7232ebffTexas Health and Human Services cited this agency after an inspection completed on November 15, 2023. The state's finding, as published: "The agency failed to staff its quality assessment and performance improvement committee with the required agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
October 30, 2026 · Fine
Texas Health and Human Services assessed an administrative penalty of $1,650 against this agency on October 30, 2026. The state cited 26 Texas Administrative Code 558.282(f)(6); 558.288(a)(1). The state's finding, as published: "The agency failed to ensure a client's right to be free from abuse, neglect, and exploitation by the agency's employees, volunteers, or contract staff. The agency failed to enforce its written policy to make sure client care was coordinated among all service providers to promote optimal client outcomes."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Austin.
1st Vital Care Home Health Services LLC
A J Prestige Home Health Care LLC
Deciding between options? In-Home Care Guide: Help at Home for Seniors
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