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In-Home Care

Acara

5723 University HTS Ste 110 · San Antonio, TX 78249 · Lic. #009636 (TX)

(210) 272-7007

License status: Licensed facility · Verify with the state (opens in a new tab)

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About Acara

Acara is an in-home care agency based in San Antonio, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 8 citations, the most recent on March 6, 2024. CMS also lists 1 fine or payment denial against it. It is one of 241 in-home care agencies listed in San Antonio. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.

Public record

State licensing agency, updated November 2026

Inspection history (8)

All records are from March 2024.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-dd8522edc0

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-4a7232ebff

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to staff its quality assessment and performance improvement committee with the required agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-deb9d04c1f

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-2bdc044a12

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-b05c3b2088

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included documentation of the need for services and records of all supervisory visits." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-ee6990104e

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-dec35870c1

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have a discharge summary in each client record, and/or to make sure the discharge summary included the reason for discharge or transfer and documentation of proper notification to the client and client's physician, if applicable, consistent with state requirements on client transfer or discharge." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

  • March 6, 2024 · Health Visit

    Citation TXV-HLT-20240306-cd6c17ecbf

    Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

See the source data on tulip.hhs.texas.gov (opens in a new tab)

Penalties (1)

  • November 5, 2024 · Fine

    Texas Health and Human Services assessed an administrative penalty of $1,925 against this agency on November 5, 2024. The state cited 26 Texas Administrative Code 558.250(b)(3); 558.285(1)(B); 558.245(b)(6). The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC. The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health A…."

See the source data on tulip.hhs.texas.gov (opens in a new tab)

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in Texas.

In-Home Care

Texas median$5,720/mo

Nearby alternatives

Other licensed providers in San Antonio.

Deciding between options? In-Home Care Guide: Help at Home for Seniors

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