In-Home Care
Acara
5723 University HTS Ste 110 · San Antonio, TX 78249 · Lic. #009636 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About Acara
Acara is an in-home care agency based in San Antonio, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 8 citations, the most recent on March 6, 2024. CMS also lists 1 fine or payment denial against it. It is one of 241 in-home care agencies listed in San Antonio. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (8)
All records are from March 2024.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-4a7232ebffTexas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to staff its quality assessment and performance improvement committee with the required agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-b05c3b2088Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included documentation of the need for services and records of all supervisory visits." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-dec35870c1Texas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to have a discharge summary in each client record, and/or to make sure the discharge summary included the reason for discharge or transfer and documentation of proper notification to the client and client's physician, if applicable, consistent with state requirements on client transfer or discharge." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 6, 2024 · Health Visit
Citation TXV-HLT-20240306-cd6c17ecbfTexas Health and Human Services cited this agency after an inspection completed on March 6, 2024. The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
November 5, 2024 · Fine
Texas Health and Human Services assessed an administrative penalty of $1,925 against this agency on November 5, 2024. The state cited 26 Texas Administrative Code 558.250(b)(3); 558.285(1)(B); 558.245(b)(6). The state's finding, as published: "The agency failed to send its investigation report form no later than 10 days after reporting abuse, neglect, or exploitation of a client by an agency employee, contractor, or volunteer to the Department of Family and Protective Services and HHSC. The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health A…."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in San Antonio.
A Amazing Home Care
A Brighter Place LLC
Deciding between options? In-Home Care Guide: Help at Home for Seniors
Check availability and pricing at Acara
We'll email you Acara and similar options nearby, with local costs. You can also ask them to contact you, or call (210) 272-7007.
Sponsored
Talk to an advisor at no cost