In-Home Care · Plano, TX
In-Home Care
Aaa Personal Care Service
7604 Stoney Point Dr · Plano, TX 75025 · Lic. #021141 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About Aaa Personal Care Service
Aaa Personal Care Service is an in-home care agency based in Plano, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 17 citations, the most recent on April 9, 2026. Enforcement records show no fine or payment denial against it. It is one of 90 in-home care agencies listed in Plano. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (17)
All records are from April 2026.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-08543b1f93Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-84675c63d1Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to include in its personnel records, a job description, or a signed statement from each person that they read the job description and required qualifications for the position they accepted." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-796efa90bfTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-3420723876Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to include a continuity of operations business plan in its written emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-45cd69fc40Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to describe in its written emergency preparedness and response plan the actions and responsibilities of its staff in each phase of emergency planning." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-3ed3c128c2Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency employed an unlicensed person with face-to-face client contact before it searched the nurse aide and employee misconduct registries or employed an unlicensed person who was listed in either registry as unemployable." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-0e077f1d5fTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to have a written policy on whether it would drug test employees, including the method of drug testing if conducted, and to provide a copy of its policy to a person applying for services or any person who requested it." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-4b170e6e2cTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to give a client or the client's family a written agreement for services or to make sure that the content of the written agreement met state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-d03394c581Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-ff74371141Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to orient and train employees, volunteers, or contract staff about their responsibilities in the agency's emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-fb8a6f8522Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to maintain documentation at the agency to demonstrate compliance with the rules on administrator or alternate administrator initial educational training." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-3ee794059eTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to maintain documentation at the agency to demonstrate compliance with the rules on administrator or alternate administrator continuing education." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-648e87c79cTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to enforce staffing policies that governed all staff used by the agency, including employees, volunteers and contractors." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-cd45ad1e81Texas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to enforce a written policy on supervision of personnel that included allowing a client or client's family to have input on the frequency of supervision." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
April 9, 2026 · Health Visit
Citation TXV-HLT-20260409-0eb06534ebTexas Health and Human Services cited this agency after an inspection completed on April 9, 2026. The state's finding, as published: "The agency failed to comply with requirements to conduct a criminal history check on an unlicensed applicant for employment or an unlicensed employee with duties involving face-to-face contact with a client." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Plano.
Deciding between options? In-Home Care Guide: Help at Home for Seniors
Advertisement
Check availability and pricing at Aaa Personal Care Service
We'll email you Aaa Personal Care Service and similar options nearby, with local costs. You can also ask them to contact you, or call (408) 839-4497.
Sponsored
Talk to an advisor at no cost