Tools
Compare Providers
Two or three providers side by side, across the public record: licensing, ratings, inspections, penalties, staffing, ownership, and what care costs locally. Where no agency publishes a figure for a kind of provider, the cell says so rather than sitting empty next to a number and reading like a low score.
Troy vs. A Heart That Cares LLC
Care types
What each provider is licensed or certified to deliver. Different care types answer to different regulators, which is why the rows below are not always comparable.
Troy
Assisted Living
A Heart That Cares LLC
Assisted Living, Home Health Care, Memory Care
Licensed capacity
Beds or units on the license. A capacity, not an occupancy.
Troy
6 beds or units
A Heart That Cares LLC
4 beds or units
License status
The status word the state registry uses, reproduced exactly. We do not translate or grade it.
Troy
REGULAR
Issued by Michigan · License AS820405972
A Heart That Cares LLC
REGULAR
Issued by Michigan · License AS820407427
Published rating
Whatever the publishing regulator published, on the scale the regulator used. Nothing here is rescaled to five stars.
Not a like-for-like comparison. Only some of these providers are covered by a system that publishes published rating. The blank column is not a low score. Nobody collects this figure for that kind of provider, so no provider of its kind has one.
Troy
Not comparableMichigan publishes no quality rating for assisted living, so no community in this state carries one. CMS star ratings cover the providers Medicare certifies, which does not include assisted living.
A Heart That Cares LLC
None on recordCMS has published no quality of patient care star rating for this agency. CMS rates every Medicare-certified home health agency that reports enough completed patient episodes, and leaves the rest unrated rather than scoring them on thin data.
Inspection citations
How many citations are on record, and how recent the newest one is.
Not a like-for-like comparison. We hold inspection citations for some of these providers and not for others, and we cannot yet say whether the gap means a clean record or a file we have not read. Treat the difference between these columns as unknown, not as a finding.
Troy
Not establishedNo inspection records are in our data yet. That can mean a clean record, or that this provider's inspection history has not been ingested. Verify directly with the state licensing agency above before assuming either.
A Heart That Cares LLC
None on recordNo survey citations are on record for this agency. CMS publishes every statement of deficiency written against a Medicare-certified home health agency since 2018 through its QCOR system, and this agency is not among them.
Fines and payment denials
Enforcement actions on record, with the total fine amount where the source publishes one.
Not a like-for-like comparison. We hold no fines and payment denials for either of these providers, and cannot yet say whether that means there is nothing to report or a file we have not read. Nothing here should be read as a difference between them.
Troy
Not comparableFines against an assisted living community are a state matter. CMS publishes civil money penalties for the nursing homes it certifies, and assisted living is not certified by CMS, so no community appears in that file. Michigan publishes no assisted living penalty list we can read.
A Heart That Cares LLC
Not establishedNo CMS civil money penalties or payment denials are in our data for this provider yet.
Nurse staffing hours
Payroll-based nurse hours per resident per day, against the median for the same state.
Not a like-for-like comparison. No public system publishes nurse staffing hours for either of these providers, so there is nothing to compare here for either one.
Troy
Not comparableStaffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
A Heart That Cares LLC
Not comparableStaffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Ownership and chain
Who owns the provider, and who runs it when those are different companies.
Not a like-for-like comparison. Both providers have ownership and chain on record, but for at least one of them we cannot confirm we hold the complete file. Read the smaller number as "at least this many" rather than as a total, and the gap between the columns as unknown.
Troy
Individual or partnership licensee (Michigan LARA) · Quest, INC
A Heart That Cares LLC
Individual or partnership licensee (Michigan LARA) · A Heart That Cares LLC
Typical local cost
The published monthly median for this care type in this provider's city. A market figure, never a price quoted by this provider.
Troy
$5,823/mo
Typical for this care type in Taylor, MI, not a price from this provider
A Heart That Cares LLC
$5,823/mo
Typical for this care type in Taylor, MI, not a price from this provider
Reading the blanks
A blank cell on this page is never just missing. It is one of three claims, and they mean very different things.
- None on record.
- We hold the whole published file for this measure and this provider is not in it. A real zero, and a finding in its own right.
- Not comparable.
- No agency publishes this measure for this kind of provider, so no provider of its kind has one. Shown hatched, because it is not a score at all.
- Not established.
- We cannot yet say whether the silence means a clean record or a file we have not read. We would rather tell you that than guess.
Read the full rules in our methodology and the underlying files in data sources.
This page's URL holds only the provider slugs you chose, so you can copy and share it. It never contains personal information.