Tools
Compare Providers
Two or three providers side by side, across the public record: licensing, ratings, inspections, penalties, staffing, ownership, and what care costs locally. Where no agency publishes a figure for a kind of provider, the cell says so rather than sitting empty next to a number and reading like a low score.
Collins House, The vs. Crystal Oaks
Care types
What each provider is licensed or certified to deliver. Different care types answer to different regulators, which is why the rows below are not always comparable.
Collins House, The
Assisted Living
Crystal Oaks
Assisted Living, Nursing Homes, Memory Care
Licensed capacity
Beds or units on the license. A capacity, not an occupancy.
Collins House, The
8 beds or units
Crystal Oaks
60 beds or units
License status
The status word the state registry uses, reproduced exactly. We do not translate or grade it.
Collins House, The
LICENSED
Issued by Missouri · License 053429
Crystal Oaks
LICENSED
Issued by Missouri · License 053473
Published rating
Whatever the publishing regulator published, on the scale the regulator used. Nothing here is rescaled to five stars.
Not a like-for-like comparison. Only some of these providers are covered by a system that publishes published rating. The blank column is not a low score. Nobody collects this figure for that kind of provider, so no provider of its kind has one.
Collins House, The
Not comparableMissouri publishes no quality rating for assisted living, so no community in this state carries one. CMS star ratings cover the providers Medicare certifies, which does not include assisted living.
Crystal Oaks
4.0Published for 2026-07-01
Inspection citations
How many citations are on record, and how recent the newest one is.
Not a like-for-like comparison. We hold inspection citations for some of these providers and not for others, and we cannot yet say whether the gap means a clean record or a file we have not read. Treat the difference between these columns as unknown, not as a finding.
Collins House, The
Not establishedNo inspection records are in our data yet. That can mean a clean record, or that this provider's inspection history has not been ingested. Verify directly with the state licensing agency above before assuming either.
Crystal Oaks
12 citations
Most recent Dec 4, 2025
Fines and payment denials
Enforcement actions on record, with the total fine amount where the source publishes one.
Not a like-for-like comparison. Only some of these providers are covered by a system that publishes fines and payment denials. The blank column is not a low score. Nobody collects this figure for that kind of provider, so no provider of its kind has one.
Collins House, The
Not comparableFines against an assisted living community are a state matter. CMS publishes civil money penalties for the nursing homes it certifies, and assisted living is not certified by CMS, so no community appears in that file. Missouri publishes no assisted living penalty list we can read.
Crystal Oaks
1 action
$165,187 in fines on record
Nurse staffing hours
Payroll-based nurse hours per resident per day, against the median for the same state.
Not a like-for-like comparison. Only some of these providers are covered by a system that publishes nurse staffing hours. The blank column is not a low score. Nobody collects this figure for that kind of provider, so no provider of its kind has one.
Collins House, The
Not comparableStaffing hours are published for nursing homes and for no other kind of provider. Federal law requires Medicare- and Medicaid-certified nursing homes to file payroll-based nurse hours with CMS every quarter, and no agency collects the same return from assisted living communities.
Crystal Oaks
4.10 hrs/resident/day
0.74 hours above the Missouri median of 3.36 hours.
Ownership and chain
Who owns the provider, and who runs it when those are different companies.
Not a like-for-like comparison. We hold ownership and chain for some of these providers and not for others, and we cannot yet say whether the gap means a clean record or a file we have not read. Treat the difference between these columns as unknown, not as a finding.
Collins House, The
Not establishedOwnership information not yet on file.
Crystal Oaks
For profit
9 facilities in this CMS chain
Typical local cost
The published monthly median for this care type in this provider's city. A market figure, never a price quoted by this provider.
Collins House, The
$5,505/mo
Typical for this care type in Festus, MO, not a price from this provider
Crystal Oaks
$5,505/mo
Typical for this care type in Festus, MO, not a price from this provider
Reading the blanks
A blank cell on this page is never just missing. It is one of three claims, and they mean very different things.
- None on record.
- We hold the whole published file for this measure and this provider is not in it. A real zero, and a finding in its own right.
- Not comparable.
- No agency publishes this measure for this kind of provider, so no provider of its kind has one. Shown hatched, because it is not a score at all.
- Not established.
- We cannot yet say whether the silence means a clean record or a file we have not read. We would rather tell you that than guess.
Read the full rules in our methodology and the underlying files in data sources.
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