Palo Alto CA CLC
Cost data not yet available
Nursing Homes · Medicare certified
437 Webster Street · Palo Alto, CA 94301 · 145 certified beds
License number not yet on file. We only publish license numbers we can source from an official registry.
NPI 1699448100. Look this up in the CMS NPPES registry (opens in a new tab)
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Webster House is a nursing home in Palo Alto, California, in Santa Clara County. Its reported capacity is 145 beds. Federal records list it as Medicare certified. It is recorded as a nonprofit operator, part of Front Porch. Our copy of the inspection record holds 23 citations, the newest dated 30 January 2025. No fine or payment denial is on record against it. Staffing reports put it at 5.05 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
5.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
18
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
18
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
5.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
18
Records from November 2019 to January 2025.
January 30, 2025 · D
Citation F0880Federal surveyors cited this nursing home on 2025-01-30 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-02-18. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
January 30, 2025 · D
Citation F0761Federal surveyors cited this nursing home on 2025-01-30 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-02-20. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 20, 2023 · D
Citation F0585Federal surveyors cited this nursing home on 2023-07-20 under CMS tag F0585 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. The deficiency was recorded as corrected on 2023-08-15. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · E
Citation F0804Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0804 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0637Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0637 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Assess the resident when there is a significant change in condition. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · E
Citation F0812Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0812 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0755Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0755 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · E
Citation F0759Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0759 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure medication error rates are not 5 percent or greater. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · E
Citation F0761Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0761 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0760Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0760 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that residents are free from significant medication errors. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0693Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0693 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0758Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0758 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l…. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · E
Citation F0700Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0700 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0880Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2023-03-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0686Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0686 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate pressure ulcer care and prevent new ulcers from developing. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0851Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0851 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
February 27, 2023 · D
Citation F0684Federal surveyors cited this nursing home on 2023-02-27 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2023-03-29. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 15, 2019 · D
Citation F0761Federal surveyors cited this nursing home on 2019-11-15 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2019-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
November 15, 2019 · D
Citation F0880Federal surveyors cited this nursing home on 2019-11-15 under CMS tag F0880 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2019-12-03. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $0
Latest: 5.05 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is higher than 2025Q4 (+0.47 hrs/resident/day). Figures are CMS-reported nurse staffing hours, not our estimate.
Non profit
CMS Care Compare chain: Front Porch
Chain ID 229 · 9 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "Non profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CA range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CA$12,167/moOther licensed providers in Palo Alto, with their own public records.
Cost data not yet available
Cost data not yet available
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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