Candlewood Rehabilitation and Healthcare Center
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Nursing Homes · Medicare certified
19 Poplar Street · New Milford, CT 06776 · 95 certified beds
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Village Crest Center for Health & Rehabilitation is a nursing home in New Milford, Connecticut. Public records list 95 beds. Ownership records list a for-profit operator and tie the listing to National Health Care Associates. It is Medicare certified. We hold 26 inspection citations for this listing, the most recent dated 6 May 2025. CMS also lists 2 fine or payment denial actions against it. Reported staffing works out to 3.62 nurse hours per resident per day. Every fact above comes from the public records listed in the sources section on this page. The newest source file we hold for this listing is dated August 2026.
CMS Care Compare · Source data August 2026
Staffing rating
3.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
25
Staffing rating
3.0Quality-measure rating
5.0Inspections on record
2
Cited deficiencies
25
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
Not publishedQuality-measure rating
Not publishedInspections on record
Not published
Cited deficiencies
Not published
Staffing rating
3.0Quality-measure rating
4.0Inspections on record
2
Cited deficiencies
25
Records from June 2021 to May 2025.
May 6, 2025 · D
Citation F0684Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0684 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide appropriate treatment and care according to orders, resident’s preferences and goals. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · D
Citation F0635Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0635 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide doctor's orders for the resident's immediate care at the time the resident was admitted. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · G
Citation F0689Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · B
Citation F0577Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0577 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · D
Citation F0761Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0761 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · E
Citation F0791Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0791 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide or obtain dental services for each resident. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · C
Citation F0814Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0814 (CMS scope/severity C: widespread, no actual harm, potential for minimal harm) for Dispose of garbage and refuse properly. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · D
Citation F0694Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0694 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Provide for the safe, appropriate administration of IV fluids for a resident when needed. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · F
Citation F0812Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0812 (CMS scope/severity F: widespread, no actual harm, potential for more than minimal harm) for Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · D
Citation F0656Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · D
Citation F0887Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0887 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · E
Citation F0880Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0880 (CMS scope/severity E: pattern, no actual harm, potential for more than minimal harm) for Provide and implement an infection prevention and control program. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
May 6, 2025 · B
Citation F0921Federal surveyors cited this nursing home on 2025-05-06 under CMS tag F0921 (CMS scope/severity B: pattern, no actual harm, potential for minimal harm) for Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. The deficiency was recorded as corrected on 2025-07-16. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 19, 2024 · D
Citation F0657Federal surveyors cited this nursing home on 2024-09-19 under CMS tag F0657 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 19, 2024 · D
Citation F0656Federal surveyors cited this nursing home on 2024-09-19 under CMS tag F0656 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 19, 2024 · D
Citation F0600Federal surveyors cited this nursing home on 2024-09-19 under CMS tag F0600 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. The deficiency was recorded as corrected on 2024-12-13. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
September 19, 2024 · G
Citation F0689Federal surveyors cited this nursing home on 2024-09-19 under CMS tag F0689 (CMS scope/severity G: isolated, actual harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2024-10-23. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 13, 2023 · D
Citation F0919Federal surveyors cited this nursing home on 2023-07-13 under CMS tag F0919 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Make sure that a working call system is available in each resident's bathroom and bathing area. The deficiency was recorded as corrected on 2023-09-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 13, 2023 · D
Citation F0689Federal surveyors cited this nursing home on 2023-07-13 under CMS tag F0689 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. The deficiency was recorded as corrected on 2023-09-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
July 13, 2023 · D
Citation F0726Federal surveyors cited this nursing home on 2023-07-13 under CMS tag F0726 (CMS scope/severity D: isolated, no actual harm, potential for more than minimal harm) for Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. The deficiency was recorded as corrected on 2023-09-25. Source: CMS Care Compare Health Deficiencies (as of 2026-06-01).
Total fines on file: $24,418
May 6, 2025 · Fine
Citation FINE-5601CMS recorded a civil money penalty of $16,400 against this nursing home on 2025-05-06 (Fine ID: 5601). Source: CMS Care Compare Penalties (as of 2026-07-01).
September 19, 2024 · Fine
Citation FINE-5553CMS recorded a civil money penalty of $8,018 against this nursing home on 2024-09-19 (Fine ID: 5553). Source: CMS Care Compare Penalties (as of 2026-07-01).
Latest: 3.62 nurse staffing hours per resident per day (2026Q1)
Staffing trend (5 periods)
Most recent period is about the same as 2025Q4. Figures are CMS-reported nurse staffing hours, not our estimate.
For profit
CMS Care Compare chain: National Health Care Associates
Chain ID 363 · 42 facilities in chain (CMS)
Chain averages are CMS-published figures for facilities sharing this Chain ID (formerly Affiliated Entity). They are not ElderCareCosts scores.
A separate ownership filing names a different organization for this listing. We are not publishing that name while the two government records disagree.
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Each line is a difference between two readings of a government file. It says what the source reported, not what the provider did.
Sep 1, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Sep 1, 2026Ownership changed
The source now records ownership as "For profit - Corporation".
Reported by CMS nursing homes (provider info)
Aug 6, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit - Corporation".
Reported by CMS nursing homes (provider info)
Jul 24, 2026Ownership changed
The source now records ownership as "For profit".
Reported by CMS nursing homes (ownership)
Ratings, inspections, and penalties are public records, reproduced in plain English without edits to their substance. View source records · What these measures mean.
Genworth CareScout Cost of Care Survey · 2025
This provider doesn't publish a specific price to us. Below is the typical CT range for the care type(s) it offers. Use it as context, not a quote.
Nursing Homes
Median · CT$15,208/moOther licensed providers in New Milford, with their own public records.
Cost data not yet available
A comparison puts both public records in one view and marks any measure the two are not held to alike, so a blank never reads as a bad score.
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