Nursing Homes · New Milford, CT
Nursing Homes · Medicare certified
Village Crest Center for Health & Rehabilitation
19 Poplar Street · New Milford, CT 06776 · 95 certified beds
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About Village Crest Center for Health & Rehabilitation
Village Crest Center for Health & Rehabilitation is a nursing home in New Milford, Connecticut. Its capacity is 95 beds, the same as the NW Hills County median for nursing homes. It is run by a for-profit operator and is part of National Health Care Associates. It is Medicare certified. Its public inspection record shows 26 citations, the most recent on May 6, 2025. CMS also lists 2 fines or payment denials against it. Nurse staffing averages 3.64 hours per resident per day. It is one of 2 nursing homes listed in New Milford. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (26)
Records from June 2021 to May 2025.
May 6, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0635Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected July 16, 2025.
May 6, 2025
Tag F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0791Provide or obtain dental services for each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0814Dispose of garbage and refuse properly.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 16, 2025.
May 6, 2025
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 16, 2025.
September 19, 2024
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
September 19, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 23, 2024.
September 19, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 13, 2024.
September 19, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected October 23, 2024.
July 13, 2023
Tag F0919Make sure that a working call system is available in each resident's bathroom and bathing area.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 25, 2023.
July 13, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 25, 2023.
July 13, 2023
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 25, 2023.
Penalties (2)
Total fines: $24,418
May 6, 2025 · Fine
CMS recorded a civil money penalty of $16,400 against this nursing home on May 6, 2025.
September 19, 2024 · Fine
CMS recorded a civil money penalty of $8,018 against this nursing home on September 19, 2024.
Staffing
3.64 nurse hours per resident per day in Q2 2026, about the same as in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of National Health Care Associates, a chain of 42 nursing homes.
Average CMS star ratings across the chain: 3.2 overall, 2.8 for health inspections, 3.1 for staffing, 4.2 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in New Milford.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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