Nursing Homes · Sylva, NC
Nursing Homes · Medicare certified
Vero Health & Rehab of Sylva
417 Cloverdale Road · Sylva, NC 28779 · 106 certified beds
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About Vero Health & Rehab of Sylva
Vero Health & Rehab of Sylva is a nursing home in Sylva, North Carolina. Its capacity is 106 beds, above the North Carolina median of 102 for nursing homes. It is run by a for-profit operator and is part of Regional Health Properties. It is Medicare certified. Its public inspection record shows 67 citations, the most recent on August 14, 2025. CMS also lists 6 fines or payment denials against it. Nurse staffing averages 3.79 hours per resident per day. It is one of 2 nursing homes listed in Sylva. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
2.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (67)
Records from January 2023 to August 2025.
August 14, 2025
Tag F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0570Assure the security of all personal funds of residents deposited with the facility.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0851Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected September 4, 2025.
August 14, 2025
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2025.
July 30, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity G: isolated, actual harm. Corrected August 20, 2024.
July 30, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
July 30, 2024
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 20, 2024.
Penalties (6)
Total fines: $359,818
May 22, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting June 14, 2024, lasting 67 days (triggered by inspection on May 22, 2024).
May 22, 2024 · Fine
CMS recorded a civil money penalty of $325,563 against this nursing home on May 22, 2024.
October 18, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting January 4, 2024, lasting 1 days (triggered by inspection on October 18, 2023).
October 18, 2023 · Fine
CMS recorded a civil money penalty of $16,289 against this nursing home on October 18, 2023.
October 18, 2023 · Fine
CMS recorded a civil money penalty of $7,901 against this nursing home on October 18, 2023.
October 18, 2023 · Fine
CMS recorded a civil money penalty of $10,065 against this nursing home on October 18, 2023.
Staffing
3.79 nurse hours per resident per day in Q2 2026, up from 3.40 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Regional Health Properties, a chain of 5 nursing homes.
Average CMS star ratings across the chain: 1.6 overall, 1.8 for health inspections, 1.6 for staffing, 3.0 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in North Carolina.
Nearby alternatives
Other licensed providers in Sylva.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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