United Hearts

Inspection history (20)

All records are from October 2026.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-4a7232ebff

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to staff its quality assessment and performance improvement committee with the required agency staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-abe0da35a3

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to include an application for employment or a volunteer agreement in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-0eb06534eb

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to comply with requirements to conduct a criminal history check on an unlicensed applicant for employment or an unlicensed employee with duties involving face-to-face contact with a client." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-8b1e794461

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to enforce written policies to control infections and communicable diseases to ensure the agency and its staff met specific Texas laws to prevent the transmission of human immunodeficiency virus and hepatitis B virus." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-3ed3c128c2

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency employed an unlicensed person with face-to-face client contact before it searched the nurse aide and employee misconduct registries or employed an unlicensed person who was listed in either registry as unemployable." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-012025e493

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to include in its personnel records for staff with direct client contact the signed statement about compliance with agency policies." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-245a7c3cba

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-3a9a6e2430

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-fdd45172b7

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete the additional 16 hours of initial educational training, including the training topics required either during the 12 months before starting in that position or before the end of the first 12 months after starting in that position." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-84675c63d1

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to include in its personnel records, a job description, or a signed statement from each person that they read the job description and required qualifications for the position they accepted." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-9554600087

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to include in its personnel record for an unlicensed employee or volunteer with direct client contact documentation of receipt of information about the employee misconduct registry." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-796efa90bf

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to include verification of license, permits, reference(s), job experience, or educational requirements to verify qualifications for each position a person accepted in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-6d466cf807

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to keep all information about a client's care and services in the client's record and to protect client records against loss or damage." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-d03394c581

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-ee6990104e

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-f6917c36ac

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency administrator and alternate administrator failed to enroll in an emergency communication system in accordance with instructions from HHSC." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-deb9d04c1f

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-d030cdf2d5

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to review its written emergency preparedness and response plan at least once a year or after an actual emergency response to decide if the plan works and to update it if needed." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-2bdc044a12

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

• October 21, 2026 · Health Visit

  Citation TXV-HLT-20261021-8e1c93a231

  Texas Health and Human Services cited this agency after an inspection completed on October 21, 2026. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.

Penalties

Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.