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Nursing Homes · Medicare certified

Tsali Care Center

267 Tsali Care Way · Cherokee, NC 28719 · 100 certified beds

(828) 497-5048

NPI 1073168316 (opens in a new tab)

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About Tsali Care Center

Tsali Care Center is a nursing home in Cherokee, North Carolina. Its capacity is 100 beds, below the North Carolina median of 102 for nursing homes. It is run by a nonprofit operator and is part of Cherokee Indian Hospital Authority. It is Medicare certified. Its public inspection record shows 82 citations, the most recent on August 1, 2025. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 5.86 hours per resident per day. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Special Focus Facility candidate

CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

5.0

Quality measures

1.0

CMS Care Compare, October 2026.

Inspection history (82)

Records from July 2023 to August 2025.

  • October 13, 2023

    Tag F0761

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 6, 2023.

  • September 21, 2023

    Tag F0569

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.

  • September 21, 2023

    Tag F0567

    Honor the resident's right to manage his or her financial affairs.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.

  • September 21, 2023

    Tag F0570

    Assure the security of all personal funds of residents deposited with the facility.

    Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.

  • September 21, 2023

    Tag F0568

    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2023.

  • July 13, 2023

    Tag F0582

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0574

    The resident has the right to receive notices in a format and a language he or she understands.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0679

    Provide activities to meet all resident's needs.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0577

    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0686

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Severity G: isolated, actual harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0656

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0550

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0645

    PASARR screening for Mental disorders or Intellectual Disabilities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0680

    Ensure the activities program is directed by a qualified professional.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 6, 2023.

  • July 13, 2023

    Tag F0578

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0565

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0740

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

  • July 13, 2023

    Tag F0695

    Provide safe and appropriate respiratory care for a resident when needed.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.

See the source data on data.cms.gov (opens in a new tab)

Penalties (5)

Total fines: $157,555

  • July 31, 2025 · Fine

    CMS recorded a civil money penalty of $11,047 against this nursing home on July 31, 2025.

  • April 10, 2025 · Fine

    CMS recorded a civil money penalty of $15,028 against this nursing home on April 10, 2025.

  • July 31, 2024 · Fine

    CMS recorded a civil money penalty of $118,938 against this nursing home on July 31, 2024.

  • July 31, 2024 · Fine

    CMS recorded a civil money penalty of $12,542 against this nursing home on July 31, 2024.

  • July 31, 2024 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 29, 2024, lasting 81 days (triggered by inspection on July 31, 2024).

See the source data on data.cms.gov (opens in a new tab)

Staffing

5.86 nurse hours per resident per day in Q2 2026, up from 5.75 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

Non profit - Corporation

  • Parent company: Cherokee Indian Hospital Authority

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in North Carolina.

Nursing Homes

North Carolina median$9,733/mo

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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