Nursing Homes · Medicare certified
Tsali Care Center
267 Tsali Care Way · Cherokee, NC 28719 · 100 certified beds
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About Tsali Care Center
Tsali Care Center is a nursing home in Cherokee, North Carolina. Its capacity is 100 beds, below the North Carolina median of 102 for nursing homes. It is run by a nonprofit operator and is part of Cherokee Indian Hospital Authority. It is Medicare certified. Its public inspection record shows 82 citations, the most recent on August 1, 2025. CMS also lists 5 fines or payment denials against it. Nurse staffing averages 5.86 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
5.0Quality measures
1.0CMS Care Compare, October 2026.
Inspection history (82)
Records from July 2023 to August 2025.
October 13, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected November 6, 2023.
September 21, 2023
Tag F0569Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.
September 21, 2023
Tag F0567Honor the resident's right to manage his or her financial affairs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.
September 21, 2023
Tag F0570Assure the security of all personal funds of residents deposited with the facility.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected October 22, 2023.
September 21, 2023
Tag F0568Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 20, 2023.
July 13, 2023
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0574The resident has the right to receive notices in a format and a language he or she understands.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0679Provide activities to meet all resident's needs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected August 15, 2023.
July 13, 2023
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0645PASARR screening for Mental disorders or Intellectual Disabilities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0680Ensure the activities program is directed by a qualified professional.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected November 6, 2023.
July 13, 2023
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0565Honor the resident's right to organize and participate in resident/family groups in the facility.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
July 13, 2023
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 15, 2023.
Penalties (5)
Total fines: $157,555
July 31, 2025 · Fine
CMS recorded a civil money penalty of $11,047 against this nursing home on July 31, 2025.
April 10, 2025 · Fine
CMS recorded a civil money penalty of $15,028 against this nursing home on April 10, 2025.
July 31, 2024 · Fine
CMS recorded a civil money penalty of $118,938 against this nursing home on July 31, 2024.
July 31, 2024 · Fine
CMS recorded a civil money penalty of $12,542 against this nursing home on July 31, 2024.
July 31, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting August 29, 2024, lasting 81 days (triggered by inspection on July 31, 2024).
Staffing
5.86 nurse hours per resident per day in Q2 2026, up from 5.75 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Corporation
- Parent company: Cherokee Indian Hospital Authority
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in North Carolina.
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