Nursing Homes · Medicare certified
The Villa at West Branch
445 South Valley Street · West Branch, MI 48661 · 70 certified beds
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About The Villa at West Branch
The Villa at West Branch is a nursing home in West Branch, Michigan. Its capacity is 70 beds, below the Michigan median of 100 for nursing homes. It is run by a for-profit operator and is part of Villa Healthcare. It is Medicare certified. Its public inspection record shows 45 citations, the most recent on August 22, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.54 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
5.0CMS Care Compare, October 2026.
Inspection history (45)
Records from May 2023 to August 2025.
May 9, 2024
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected June 13, 2024.
May 9, 2024
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 13, 2024.
May 9, 2024
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2024.
May 9, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected June 13, 2024.
May 9, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2024.
May 9, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2024.
May 9, 2024
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 13, 2024.
September 7, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity G: isolated, actual harm. Corrected July 14, 2023.
July 6, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected August 8, 2023.
July 6, 2023
Tag F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 8, 2023.
July 6, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected August 8, 2023.
July 6, 2023
Tag F0907Provide enough space and equipment to meet each resident's needs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 8, 2023.
July 6, 2023
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 8, 2023.
May 24, 2023
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
May 24, 2023
Tag F0881Implement a program that monitors antibiotic use.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
May 24, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
May 24, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity G: isolated, actual harm. Corrected July 12, 2023.
May 24, 2023
Tag F0732Post nurse staffing information every day.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
May 24, 2023
Tag F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
May 24, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 12, 2023.
Penalties (1)
Total fines: $56,193
May 9, 2024 · Fine
CMS recorded a civil money penalty of $56,193 against this nursing home on May 9, 2024.
Staffing
3.54 nurse hours per resident per day in Q2 2026, down from 3.84 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Villa Healthcare, a chain of 21 nursing homes.
Average CMS star ratings across the chain: 2.6 overall, 2.2 for health inspections, 2.7 for staffing, 4.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Michigan.
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