In-Home Care · Houston, TX
In-Home Care
The Serenity Group INC
7807 Longpoint Suite 345 · Houston, TX 77055 · Lic. #016678 (TX)
License status: Enforcement action pend · Verify with the state (opens in a new tab)
Are you the operator? Claim this profile.
About The Serenity Group INC
The Serenity Group INC is an in-home care agency based in Houston, Texas. The TX licensing record lists its status as "ENFORCEMENT ACTION PEND". Its public inspection record shows 7 citations, the most recent on June 27, 2024. Enforcement records show no fine or payment denial against it. It is one of 910 in-home care agencies listed in Houston. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (7)
Records from May 2024 to June 2024.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-c3144fb5baTexas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency did not provide a HHSC surveyor with an original record kept at a place other than the site of the survey within eight working hours of when the surveyor asked for the record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-abe0da35a3Texas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency failed to include an application for employment or a volunteer agreement in its personnel records." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-08543b1f93Texas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-08881ec590Texas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency failed to have records of supervisory visits in each client record." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2024 · Health Visit
Citation TXV-HLT-20240627-245a7c3cbaTexas Health and Human Services cited this agency after an inspection completed on June 27, 2024. The state's finding, as published: "The agency failed to test the response phase of its emergency preparedness and response plan by conducting a planned drill consistent with state licensing rules as part of its annual review of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
May 15, 2024 · Health Visit
Citation TXV-HLT-20240515-75d7095514Texas Health and Human Services cited this agency after an inspection completed on May 15, 2024. The state's finding, as published: "The agency failed to provide a surveyor entry to the agency to begin a survey within two hours of when notified of the surveyor's arrival during regular business hours or failed to designate an agency representative who could grant a HHSC surveyor entry to the agency to conduct a survey." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Houston.
Deciding between options? In-Home Care Guide: Help at Home for Seniors
Advertisement
Sponsored
Talk to an advisor at no cost