In-Home Care · Garland, TX
In-Home Care
Simplicity Health Care Services
1526 Shalfont Lane · Garland, TX 75040 · Lic. #018680 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Simplicity Health Care Services
Simplicity Health Care Services is an in-home care agency based in Garland, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 9 citations, the most recent on January 22, 2024. CMS also lists 1 fine or payment denial against it. It is one of 112 in-home care agencies listed in Garland. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (9)
All records are from January 2024.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-2bdc044a12Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to have, implement, and review a quality assessment and performance improvement program consistent with state requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-3420723876Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to include a continuity of operations business plan in its written emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-ee6990104eTexas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to have written policies to control infections and communicable diseases to ensure staff met certain Occupational Safety and Health Administration requirements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-25c4e76a70Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to have and enforce a staffing policy that required job-specific initial and ongoing training; staff to show proof of education, experience, or ability to do the job; and provides updates to staff relating to changes in client care." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-8e1c93a231Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topics within each 12 months in that job as required for the position of the administrator or alternate administrator of an agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-25e267bdc0Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to include or use in its written emergency preparedness and response plan procedures to triage clients to allow the agency in the event of an emergency to easily use recorded information about each active client's triage category during the response and recovery phases of the plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
January 22, 2024 · Health Visit
Citation TXV-HLT-20240122-ff74371141Texas Health and Human Services cited this agency after an inspection completed on January 22, 2024. The state's finding, as published: "The agency failed to orient and train employees, volunteers, or contract staff about their responsibilities in the agency's emergency preparedness and response plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties (1)
July 2, 2024 · Fine
Texas Health and Human Services assessed an administrative penalty of $1,500 against this agency on July 2, 2024. The state cited 26 Texas Administrative Code 558.247(a)(5)(B); 558.260(a); 558.287(a)(1). The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009. The agency's administrator or alternate administrator failed to complete 12 hours of continuing education in the required topic…."
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Garland.
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Deciding between options? In-Home Care Guide: Help at Home for Seniors
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