In-Home Care · Arlington, TX
In-Home Care
Promptime Home Healthcare Services INC
5409 S. Collins Street Suite 131 · Arlington, TX 76018 · Lic. #012351 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Promptime Home Healthcare Services INC
Promptime Home Healthcare Services INC is an in-home care agency based in Arlington, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 8 citations, the most recent on June 27, 2025. Enforcement records show no fine or payment denial against it. It is one of 115 in-home care agencies listed in Arlington. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated October 2026
Inspection history (8)
All records are from June 2025.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-e306c19a44Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to have or enforce a contract between it and an independent contractor that performs services on behalf of the agency." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-cef3d3ef97Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to include in its personnel record for an unlicensed employee or volunteer with direct client contact a copy of the initial or annual searches of the nurse aide and employee misconduct registries." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-867d8f5cf0Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to ensure a client's right to be free from abuse, neglect, and exploitation by the agency's employees, volunteers, or contract staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-11e4799b72Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to have or to enforce a written policy about the agency's procedures for reporting alleged acts of abuse, neglect, and exploitation of a client by an agency employee, contractor, or volunteer." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-08543b1f93Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included a properly developed individualized service plan that had all the required elements." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-6748d65daaTexas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to have and enforce written policies that included procedures for processing criminal history checks and searches of the nurse aide registry and the employee misconduct registry for unlicensed staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-f1a83c10c2Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to complete its investigation and documentation within 30 days after it received a complaint or report of abuse, neglect, or exploitation and did not document an acceptable reason for not doing so." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
June 27, 2025 · Health Visit
Citation TXV-HLT-20250627-867d8f5cf0Texas Health and Human Services cited this agency after an inspection completed on June 27, 2025. The state's finding, as published: "The agency failed to ensure a client's right to be free from abuse, neglect, and exploitation by the agency's employees, volunteers, or contract staff." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Arlington.
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