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Nursing Homes · Medicare certified

Plaza Healthcare Center

1209 Hemlock Way · Santa Ana, CA 92707 · 145 certified beds

(714) 546-1966

NPI 1710227996 (opens in a new tab)

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About Plaza Healthcare Center

Plaza Healthcare Center is a nursing home in Santa Ana, California. Its capacity is 145 beds, above the Orange County median of 99 for nursing homes. It is run by a for-profit operator and is part of Corporate Interface Services. It is Medicare certified. Its public inspection record shows 166 citations, the most recent on May 29, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 4.17 hours per resident per day. It is one of 8 nursing homes listed in Santa Ana. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.

Public record

CMS Care Compare, updated October 2026

Certification

Medicare-certified.

Ratings

Overall

1.0

Staffing

2.0

Quality measures

2.0

CMS Care Compare, October 2026.

Inspection history (166)

Records from August 2021 to May 2026.

  • May 29, 2026

    Tag F0552

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Severity D: isolated, no actual harm, potential for more than minimal harm.

  • April 24, 2026

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.

  • April 24, 2026

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.

  • February 26, 2026

    Tag F0657

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 14, 2026.

  • December 23, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected January 15, 2026.

  • August 7, 2025

    Tag F0558

    Reasonably accommodate the needs and preferences of each resident.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.

  • August 7, 2025

    Tag F0838

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.

  • August 7, 2025

    Tag F0605

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.

  • August 7, 2025

    Tag F0812

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.

  • August 7, 2025

    Tag F0807

    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.

  • August 7, 2025

    Tag F0805

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.

  • June 16, 2025

    Tag F0842

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0628

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0880

    Provide and implement an infection prevention and control program.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0609

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0684

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0814

    Dispose of garbage and refuse properly.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0755

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0600

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

  • June 16, 2025

    Tag F0693

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.

See the source data on data.cms.gov (opens in a new tab)

Penalties (4)

Total fines: $2,470

  • June 25, 2026 · Fine

    CMS recorded a civil money penalty of $57,645 against this nursing home on June 25, 2026.

  • June 25, 2026 · Payment Denial

    CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 24, 2026, lasting 6 days (triggered by inspection on June 25, 2026).

  • August 21, 2023 · Fine

    CMS recorded a civil money penalty of $2,470 against this nursing home on August 21, 2023.

  • August 14, 2023 · Fine

    CMS recorded a civil money penalty of $2,117 against this nursing home on August 14, 2023.

See the source data on data.cms.gov (opens in a new tab)

Staffing

4.17 nurse hours per resident per day in Q2 2026, about the same as in Q1 2026.

From the payroll records nursing homes file with CMS.

Ownership

For profit

Part of Corporate Interface Services, a chain of 40 nursing homes.

Average CMS star ratings across the chain: 2.7 overall, 2.4 for health inspections, 2.6 for staffing, 4.1 for quality measures.

Typical cost

CareScout Cost of Care Survey, 2025

This provider's prices aren't public. Here is what the same care typically costs in California.

Nursing Homes

California median$12,167/mo

Nearby alternatives

Other licensed providers in Santa Ana.

Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care

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