Nursing Homes · Medicare certified
Plaza Healthcare Center
1209 Hemlock Way · Santa Ana, CA 92707 · 145 certified beds
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About Plaza Healthcare Center
Plaza Healthcare Center is a nursing home in Santa Ana, California. Its capacity is 145 beds, above the Orange County median of 99 for nursing homes. It is run by a for-profit operator and is part of Corporate Interface Services. It is Medicare certified. Its public inspection record shows 166 citations, the most recent on May 29, 2026. CMS also lists 4 fines or payment denials against it. Nurse staffing averages 4.17 hours per resident per day. It is one of 8 nursing homes listed in Santa Ana. Residents and families can raise concerns with the Office of the State Long-Term Care Ombudsman at 1-800-231-4024. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
2.0Quality measures
2.0CMS Care Compare, October 2026.
Inspection history (166)
Records from August 2021 to May 2026.
May 29, 2026
Tag F0552Ensure that residents are fully informed and understand their health status, care and treatments.
Severity D: isolated, no actual harm, potential for more than minimal harm.
April 24, 2026
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.
April 24, 2026
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 8, 2026.
February 26, 2026
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected March 14, 2026.
December 23, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected January 15, 2026.
August 7, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.
August 7, 2025
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.
August 7, 2025
Tag F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.
August 7, 2025
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 27, 2025.
August 7, 2025
Tag F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.
August 7, 2025
Tag F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 27, 2025.
June 16, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0814Dispose of garbage and refuse properly.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
June 16, 2025
Tag F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 3, 2025.
Penalties (4)
Total fines: $2,470
June 25, 2026 · Fine
CMS recorded a civil money penalty of $57,645 against this nursing home on June 25, 2026.
June 25, 2026 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting July 24, 2026, lasting 6 days (triggered by inspection on June 25, 2026).
August 21, 2023 · Fine
CMS recorded a civil money penalty of $2,470 against this nursing home on August 21, 2023.
August 14, 2023 · Fine
CMS recorded a civil money penalty of $2,117 against this nursing home on August 14, 2023.
Staffing
4.17 nurse hours per resident per day in Q2 2026, about the same as in Q1 2026.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Corporate Interface Services, a chain of 40 nursing homes.
Average CMS star ratings across the chain: 2.7 overall, 2.4 for health inspections, 2.6 for staffing, 4.1 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in California.
Nearby alternatives
Other licensed providers in Santa Ana.
Citrus Post-Acute
French Park Care Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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