Palolo Chinese Home

Certification

Medicare-certified.

Ratings

Inspection history (48)

Records from March 2023 to May 2026.

• May 22, 2026

  Tag F0600

  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

  Severity D: isolated, no actual harm, potential for more than minimal harm.

• May 22, 2026

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm.

• May 22, 2026

  Tag F0728

  Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

  Severity D: isolated, no actual harm, potential for more than minimal harm.

• May 22, 2026

  Tag F0729

  Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.

  Severity D: isolated, no actual harm, potential for more than minimal harm.

• September 5, 2025

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity G: isolated, actual harm. Corrected October 9, 2025.

• September 5, 2025

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 9, 2025.

• May 23, 2025

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.

• May 23, 2025

  Tag F0607

  Develop and implement policies and procedures to prevent abuse, neglect, and theft.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.

• May 23, 2025

  Tag F0609

  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.

• May 23, 2025

  Tag F0610

  Respond appropriately to all alleged violations.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.

• May 23, 2025

  Tag F0583

  Keep residents' personal and medical records private and confidential.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 13, 2025.

• May 1, 2025

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0578

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0803

  Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0805

  Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 30, 2025.

• May 1, 2025

  Tag F0558

  Reasonably accommodate the needs and preferences of each resident.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 28, 2025.

• May 1, 2025

  Tag F0550

  Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 2, 2025.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

4.35 nurse hours per resident per day in Q2 2026, up from 3.97 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit - Corporation

• Parent company: Palolo Chinese Home