Nursing Homes · Norwalk, CT
Nursing Homes · Medicare certified
Norwalk Care Center
23 Prospect Avenue · Norwalk, CT 06850 · 150 certified beds
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About Norwalk Care Center
Norwalk Care Center is a nursing home in Norwalk, Connecticut. Its capacity is 150 beds, above the Western CT County median of 128 for nursing homes. It is run by a for-profit operator and is part of Highbridge Healthcare. It is Medicare certified. Its public inspection record shows 41 citations, the most recent on May 20, 2026. CMS also lists 3 fines or payment denials against it. Nurse staffing averages 3.85 hours per resident per day. It is one of 3 nursing homes listed in Norwalk. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (41)
Records from September 2019 to May 2026.
October 26, 2023
Tag F0610Respond appropriately to all alleged violations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2023.
October 26, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 29, 2024.
October 26, 2023
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2023.
October 26, 2023
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2023.
October 26, 2023
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2023.
October 26, 2023
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 10, 2023.
October 26, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity K: pattern, immediate jeopardy. Corrected December 10, 2023.
March 29, 2022
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
March 29, 2022
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
March 29, 2022
Tag F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 12, 2022.
March 29, 2022
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 14, 2022.
March 29, 2022
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
March 29, 2022
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
March 29, 2022
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
March 29, 2022
Tag F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 14, 2022.
March 29, 2022
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2022.
September 19, 2019
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2019.
September 19, 2019
Tag F0790Provide routine and 24-hour emergency dental care for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2019.
September 19, 2019
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2019.
September 19, 2019
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 31, 2019.
Penalties (3)
Total fines: $198,225
October 9, 2024 · Fine
CMS recorded a civil money penalty of $38,422 against this nursing home on October 9, 2024.
October 26, 2023 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting February 2, 2024, lasting 27 days (triggered by inspection on October 26, 2023).
October 26, 2023 · Fine
CMS recorded a civil money penalty of $159,803 against this nursing home on October 26, 2023.
Staffing
3.85 nurse hours per resident per day in Q2 2026, up from 3.79 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit - Limited Liability company
Part of Highbridge Healthcare, a chain of 6 nursing homes.
Average CMS star ratings across the chain: 2.7 overall, 2.7 for health inspections, 2.3 for staffing, 3.7 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Connecticut.
Nearby alternatives
Other licensed providers in Norwalk.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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