In-Home Care
New Heights Healthcare Agency
1341 W. Mockingbird Lane Suite 500 W · Dallas, TX 75247 · Lic. #012813 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About New Heights Healthcare Agency
New Heights Healthcare Agency is an in-home care agency based in Dallas, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 3 citations, the most recent on March 10, 2026. Enforcement records show no fine or payment denial against it. It is one of 330 in-home care agencies listed in Dallas. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in July 2026.
Public record
State licensing agency, updated November 2026
Inspection history (3)
All records are from March 2026.
March 10, 2026 · Health Visit
Citation TXV-HLT-20260310-d03394c581Texas Health and Human Services cited this agency after an inspection completed on March 10, 2026. The state's finding, as published: "The agency failed to have a written emergency preparedness and response plan based on a risk assessment that thoroughly described its approach to dealing with a disaster that could or did affect its services." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 10, 2026 · Health Visit
Citation TXV-HLT-20260310-deb9d04c1fTexas Health and Human Services cited this agency after an inspection completed on March 10, 2026. The state's finding, as published: "The agency failed to have and enforce written policies for the annual evaluation of employee and volunteer performance." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
March 10, 2026 · Health Visit
Citation TXV-HLT-20260310-3a9a6e2430Texas Health and Human Services cited this agency after an inspection completed on March 10, 2026. The state's finding, as published: "The agency failed to make sure its quality assessment and performance improvement committee met at least twice a year to address identified problems and concerns in service delivery." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Dallas.
A Midias Home Care LLC
A Newday Homehealth INC
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