Nursing Homes · Medicare certified
Mountain Ridge Center, Genesis Healthcare
7 Baldwin Street · Franklin, NH 03235 · 86 certified beds
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About Mountain Ridge Center, Genesis Healthcare
Mountain Ridge Center, Genesis Healthcare is a nursing home in Franklin, New Hampshire. Its capacity is 86 beds, the same as the Merrimack County median for nursing homes. It is run by a for-profit operator and is part of Genesis Healthcare. It is Medicare certified. Its public inspection record shows 16 citations, the most recent on June 20, 2025. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.13 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Special Focus Facility candidate
CMS lists this nursing home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues. About the program.
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
1.0Quality measures
1.0CMS Care Compare, October 2026.
Inspection history (16)
Records from June 2023 to June 2025.
June 20, 2025
Tag F0692Provide enough food/fluids to maintain a resident's health.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2025.
June 20, 2025
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected August 5, 2025.
June 20, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2025.
June 20, 2025
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2025.
June 20, 2025
Tag F0770Provide timely, quality laboratory services/tests to meet the needs of residents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2025.
June 20, 2025
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected August 5, 2025.
April 17, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 28, 2025.
April 17, 2025
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected May 20, 2025.
April 17, 2025
Tag F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 12, 2025.
April 17, 2025
Tag F0553Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 15, 2025.
April 17, 2025
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 13, 2025.
June 27, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 9, 2024.
June 27, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 8, 2024.
June 8, 2023
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected July 27, 2023.
June 8, 2023
Tag F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 27, 2023.
June 8, 2023
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 24, 2023.
Penalties (1)
Total fines: $16,702
May 29, 2026 · Fine
CMS recorded a civil money penalty of $16,702 against this nursing home on May 29, 2026.
Staffing
3.13 nurse hours per resident per day in Q2 2026, down from 3.40 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Genesis Healthcare, a chain of 183 nursing homes.
Average CMS star ratings across the chain: 2.4 overall, 2.3 for health inspections, 2.6 for staffing, 3.6 for quality measures.
- Parent company: Genesis NH Holdings LLC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New Hampshire.
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