Nursing Homes · Rochester, NY
Nursing Homes · Medicare certified
Lilac Manor Rehabilitation and Nursing Center
3 Upton Park · Rochester, NY 14607 · 200 certified beds
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About Lilac Manor Rehabilitation and Nursing Center
Lilac Manor Rehabilitation and Nursing Center is a nursing home in Rochester, New York. Its capacity is 200 beds, above the Monroe County median of 120 for nursing homes. It is run by a nonprofit operator and is part of M&T Bank Corporation. It is Medicare certified. Its public inspection record shows 37 citations, the most recent on May 15, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 3.73 hours per resident per day. It is one of 23 nursing homes listed in Rochester. Residents and families can raise concerns with the New York State Long-Term Care Ombudsman Program at 1-855-582-6769. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
3.0CMS Care Compare, October 2026.
Inspection history (37)
Records from April 2021 to May 2026.
May 15, 2026
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 10, 2026.
May 15, 2026
Tag F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 10, 2026.
August 20, 2025
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected October 15, 2025.
June 6, 2024
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0697Provide safe, appropriate pain management for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0836Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0732Post nurse staffing information every day.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
June 6, 2024
Tag F0760Ensure that residents are free from significant medication errors.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 4, 2024.
June 6, 2024
Tag F0695Provide safe and appropriate respiratory care for a resident when needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 5, 2024.
Penalties (1)
June 6, 2024 · Payment Denial
CMS recorded a Medicare/Medicaid payment denial for new admissions starting September 6, 2024, lasting 73 days (triggered by inspection on June 6, 2024).
Staffing
3.73 nurse hours per resident per day in Q2 2026, down from 3.90 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit
- Parent company: M&T Bank Corporation
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in New York.
What Medicaid pays nursing homes
This is what New York Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Median facility daily rate
$273.87per day
About $8,326 a month.
Median we calculated from the state's own facility rate file, January 1, 2025. Based on 591 facilities.
Source: NYSDOH: January 2025 Nursing Home Initial Rates (Type NF MedicaidRate) (opens in a new tab), updated 2025-01-01
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