In-Home Care
Kristel Healthcare Services
301 S 9th St Ste204 · Richmond, TX 77469 · Lic. #010565 (TX)
License status: Licensed facility · Verify with the state (opens in a new tab)
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About Kristel Healthcare Services
Kristel Healthcare Services is an in-home care agency based in Richmond, Texas. The TX licensing record lists its status as "LICENSED FACILITY". Its public inspection record shows 8 citations, the most recent on October 14, 2021. Enforcement records show no fine or payment denial against it. It is one of 196 in-home care agencies listed in Richmond. Complaints about in-home care agencies in Texas go to the Texas Health and Human Services Commission at 1-800-458-9858. Its public records were last updated in October 2026.
Public record
State licensing agency, updated November 2026
Inspection history (8)
All records are from October 2021.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-5d6bc396a9Texas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The administrator failed to supervise to ensure implementation of agency policy and procedures." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-0eb06534ebTexas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency failed to comply with requirements to conduct a criminal history check on an unlicensed applicant for employment or an unlicensed employee with duties involving face-to-face contact with a client." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-93fcc2ced4Texas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The license holder did not make sure that all documents submitted to HHSC, or kept by the agency as required by HHSC, were accurate and did not misrepresent or conceal a material fact." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-8fd1d34d78Texas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency failed to have a care plan, plan of care, or individualized service plan, as applicable, in each client record, and/or failed to meet specified requirements for the information included in each of these plans." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-5bb8f6063eTexas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency failed to make sure the files of clients receiving personal assistance services included documentation that all services were provided according to the individual service plan." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-208fdbaefcTexas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency failed to establish and maintain a client record system needed for the proper documentation of client care and services and to facilitate the retrieval of information." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-dd8522edc0Texas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency failed, after the initial verification of employability, to search the nurse aide and employee misconduct registries at least every 12 months for an unlicensed employee with face-to-face client contact who was most recently hired on or after September 1, 2009." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
October 14, 2021 · Health Visit
Citation TXV-HLT-20211014-3ed3c128c2Texas Health and Human Services cited this agency after an inspection completed on October 14, 2021. The state's finding, as published: "The agency employed an unlicensed person with face-to-face client contact before it searched the nurse aide and employee misconduct registries or employed an unlicensed person who was listed in either registry as unemployable." Texas licenses home care agencies under 26 Texas Administrative Code Chapter 558.
Penalties
Texas HHSC lists no administrative penalties or other enforcement actions for this agency in its TULIP licensing record.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Texas.
Nearby alternatives
Other licensed providers in Richmond.
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