Nursing Homes · Fitchburg, MA
Nursing Homes · Medicare certified
Highlands, The
335 Nichols Road · Fitchburg, MA 01420 · 168 certified beds
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About Highlands, The
Highlands, The is a nursing home in Fitchburg, Massachusetts. Its capacity is 168 beds, above the Worcester County median of 123 for nursing homes. It is run by a for-profit operator and is part of Life Care Centers of America. It is Medicare certified. Its public inspection record shows 17 citations, the most recent on November 25, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.98 hours per resident per day. It is one of 3 nursing homes listed in Fitchburg. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
3.0Staffing
3.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (17)
Records from March 2023 to November 2025.
November 25, 2025
Tag F0880Provide and implement an infection prevention and control program.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0773Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
November 25, 2025
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 19, 2025.
July 23, 2024
Tag F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 16, 2024.
July 23, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected August 16, 2024.
July 23, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 16, 2024.
July 23, 2024
Tag F0641Ensure each resident receives an accurate assessment.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected August 16, 2024.
July 23, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 16, 2024.
July 23, 2024
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected August 16, 2024.
March 20, 2023
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 3, 2023.
March 20, 2023
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 3, 2023.
March 20, 2023
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 3, 2023.
March 20, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 3, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.98 nurse hours per resident per day in Q2 2026, up from 3.83 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Life Care Centers of America, a chain of 194 nursing homes.
Average CMS star ratings across the chain: 3.4 overall, 2.9 for health inspections, 3.4 for staffing, 4.5 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Fitchburg.
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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