Highlands Lake Center

Certification

Medicare-certified.

Ratings

Inspection history (32)

Records from February 2020 to November 2025.

• November 5, 2025

  Tag F0697

  Provide safe, appropriate pain management for a resident who requires such services.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

• November 5, 2025

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 4, 2025.

• April 17, 2025

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected May 12, 2025.

• April 17, 2025

  Tag F0773

  Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected May 12, 2025.

• August 6, 2024

  Tag F0584

  Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 6, 2024.

• August 6, 2024

  Tag F0585

  Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 6, 2024.

• August 6, 2024

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 6, 2024.

• March 7, 2024

  Tag F0759

  Ensure medication error rates are not 5 percent or greater.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0755

  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0925

  Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0695

  Provide safe and appropriate respiratory care for a resident when needed.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0644

  Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0880

  Provide and implement an infection prevention and control program.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0761

  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0842

  Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0641

  Ensure each resident receives an accurate assessment.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0582

  Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

  Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0684

  Provide appropriate treatment and care according to orders, resident’s preferences and goals.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0675

  Honor each resident's preferences, choices, values and beliefs.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

• March 7, 2024

  Tag F0690

  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

  Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 7, 2024.

Penalties

CMS lists no fines or payment denials for this nursing home in the last three years.

Staffing

3.36 nurse hours per resident per day in Q2 2026, up from 3.30 in Q4 2025.

From the payroll records nursing homes file with CMS.

Ownership

For profit