Nursing Homes · Medicare certified
Higher Call Nursing Center
407 Whitebird Street · Quapaw, OK 74363 · 86 certified beds
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About Higher Call Nursing Center
Higher Call Nursing Center is a nursing home in Quapaw, Oklahoma. Its capacity is 86 beds, above the Ottawa County median of 82 for nursing homes. It is run by a for-profit operator and is part of Selectis Health INC. It is Medicare certified. Its public inspection record shows 28 citations, the most recent on January 9, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 4.03 hours per resident per day. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
1.0Staffing
3.0Quality measures
4.0CMS Care Compare, October 2026.
Inspection history (28)
Records from April 2023 to January 2026.
January 9, 2026
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
January 9, 2026
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
January 9, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 27, 2026.
May 16, 2024
Tag F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
May 16, 2024
Tag F0880Provide and implement an infection prevention and control program.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
May 16, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
May 16, 2024
Tag F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
May 16, 2024
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected June 20, 2024.
March 28, 2024
Tag F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
March 28, 2024
Tag F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Severity J: isolated, immediate jeopardy. Corrected April 19, 2024.
March 28, 2024
Tag F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity J: isolated, immediate jeopardy. Corrected April 19, 2024.
March 28, 2024
Tag F0610Respond appropriately to all alleged violations.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
March 28, 2024
Tag F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Severity G: isolated, actual harm. Corrected April 19, 2024.
March 28, 2024
Tag F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Severity J: isolated, immediate jeopardy. Corrected April 19, 2024.
March 28, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected April 19, 2024.
April 4, 2023
Tag F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2023.
April 4, 2023
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 1, 2023.
April 4, 2023
Tag F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected July 1, 2023.
April 4, 2023
Tag F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 1, 2023.
April 4, 2023
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected July 1, 2023.
Penalties (1)
Total fines: $18,113
March 28, 2024 · Fine
CMS recorded a civil money penalty of $18,113 against this nursing home on March 28, 2024.
Staffing
4.03 nurse hours per resident per day in Q2 2026, up from 3.83 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
- Parent company: Selectis Health INC
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Oklahoma.
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