Assisted Living · Gig Harbor, WA
Assisted Living, Nursing Homes, Memory Care · Medicare certified
Heron's Key
4340 Borgen BLVD NW · Gig Harbor, WA 98332 · Lic. #2425 (WA) · 30 certified beds
License status: Op · Verify with the state (opens in a new tab)
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About Heron's Key
Heron's Key is an assisted living community in Gig Harbor, Washington. Its capacity is 30 beds, below the Pierce County median of 70 for assisted living communities. The WA licensing record lists its status as "OP". It is run by a nonprofit operator and is part of Emerald Communities. It is Medicare certified. Its public inspection record shows 19 citations, the most recent on February 13, 2026. CMS also lists 1 fine or payment denial against it. Nurse staffing averages 5.73 hours per resident per day. It is one of 7 assisted living communities listed in Gig Harbor. Complaints about assisted living communities in Washington go to the Washington Department of Social and Health Services at 1-800-562-6078. Its public records were last updated in November 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
5.0Staffing
5.0Quality measures
5.0CMS Care Compare (nursing home rating), October 2026.
Inspection history (19)
Records from August 2023 to February 2026.
February 13, 2026
Tag F0790Provide routine and 24-hour emergency dental care for each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2026.
February 13, 2026
Tag F0641Ensure each resident receives an accurate assessment.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2026.
February 13, 2026
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected March 26, 2026.
November 15, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0572Give residents a notice of rights, rules, services and charges.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0732Post nurse staffing information every day.
Severity C: widespread, no actual harm, potential for minimal harm. Corrected December 27, 2024.
November 15, 2024
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected December 27, 2024.
January 8, 2024
Tag F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected February 1, 2024.
January 8, 2024
Tag F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 1, 2024.
January 8, 2024
Tag F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 1, 2024.
August 31, 2023
Tag F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Severity G: isolated, actual harm. Corrected September 28, 2023.
Penalties (1)
Total fines: $15,015
August 31, 2023 · Fine
CMS recorded a civil money penalty of $15,015 against this nursing home on August 31, 2023.
Staffing
5.73 nurse hours per resident per day in Q2 2026, up from 4.87 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
Non profit - Corporation
- Parent company: Emerald Communities
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Washington.
What Medicaid pays nursing homes
This is what Washington Medicaid pays a nursing home for each resident per day. It is not what a family pays privately, but it shows what the state treats as the cost of a day of care.
Day-weighted mean daily rate
$404.31per day
About $12,291 a month.
Median we calculated from the state's own facility rate file, July 1, 2026. Based on 183 facilities.
Source: WA Medicaid NF rate publication (opens in a new tab), updated 2026-07-01
Median facility daily rate
$389.86per day
About $11,852 a month.
Median we calculated from the state's own facility rate file, July 1, 2026. Based on 183 facilities.
Source: WA Medicaid NF rate publication (opens in a new tab), updated 2026-07-01
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Deciding between options? Complete Guide to Assisted Living (2026)
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