Nursing Homes · Worcester, MA
Nursing Homes · Medicare certified
Hermitage Healthcare (The)
383 Mill Street · Worcester, MA 01602 · 101 certified beds
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About Hermitage Healthcare (The)
Hermitage Healthcare (The) is a nursing home in Worcester, Massachusetts. Its capacity is 101 beds, below the Worcester County median of 123 for nursing homes. It is run by a for-profit operator and is part of Next Step Healthcare. It is Medicare certified. Its public inspection record shows 33 citations, the most recent on August 20, 2025. Enforcement records show no fine or payment denial against it. Nurse staffing averages 3.71 hours per resident per day. It is one of 16 nursing homes listed in Worcester. Its public records were last updated in October 2026.
Public record
CMS Care Compare, updated October 2026
Certification
Medicare-certified.
Ratings
Overall
2.0Staffing
3.0Quality measures
1.0CMS Care Compare, October 2026.
Inspection history (33)
Records from January 2023 to August 2025.
August 20, 2025
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0759Ensure medication error rates are not 5 percent or greater.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0558Reasonably accommodate the needs and preferences of each resident.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0726Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0641Ensure each resident receives an accurate assessment.
Severity B: pattern, no actual harm, potential for minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0677Provide care and assistance to perform activities of daily living for any resident who is unable.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0685Assist a resident in gaining access to vision and hearing services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0942Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
August 20, 2025
Tag F0838Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Severity E: pattern, no actual harm, potential for more than minimal harm. Corrected September 22, 2025.
June 4, 2024
Tag F0699Provide care or services that was trauma informed and/or culturally competent.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
June 4, 2024
Tag F0744Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
June 4, 2024
Tag F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
June 4, 2024
Tag F0658Ensure services provided by the nursing facility meet professional standards of quality.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected June 21, 2024.
January 19, 2023
Tag F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2023.
January 19, 2023
Tag F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is l….
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2023.
January 19, 2023
Tag F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity D: isolated, no actual harm, potential for more than minimal harm. Corrected February 17, 2023.
January 19, 2023
Tag F0881Implement a program that monitors antibiotic use.
Severity F: widespread, no actual harm, potential for more than minimal harm. Corrected February 17, 2023.
Penalties
CMS lists no fines or payment denials for this nursing home in the last three years.
Staffing
3.71 nurse hours per resident per day in Q2 2026, up from 3.57 in Q4 2025.
From the payroll records nursing homes file with CMS.
Ownership
For profit
Part of Next Step Healthcare, a chain of 14 nursing homes.
Average CMS star ratings across the chain: 1.7 overall, 1.8 for health inspections, 2.6 for staffing, 2.3 for quality measures.
Typical cost
CareScout Cost of Care Survey, 2025
This provider's prices aren't public. Here is what the same care typically costs in Massachusetts.
Nearby alternatives
Other licensed providers in Worcester.
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Christopher House of Worcester
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Holy Trinity Eastern Orthodox N & R Center
Deciding between options? Nursing Homes Guide: Skilled Nursing & Long-Term Care
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